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Deputy Manager Install Base Service Representative
4-5 years
Chennai
1 vacancy
Deputy Manager Install Base Service Representative
Schneider Electric
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Purpose of Job:
To perform installation, commissioning, maintenance and repair services for Schneider s range of cooling and refrigeration product lines, which includes chillers, condensers, CRAC, and In Row Products, the candidate will be expected to be familiar with all aspects of the refrigeration system.
Duties and Responsibilities:
- Provide outstanding Customer service.
- Installation: Typically, this will be overseeing a team of subcontractors and ensuring their work is compatible with Schneider Electric s specification. There will be occasions when the candidate will be expected to perform an installation service.
- Commissioning: The candidate must be prepared to commission a complete system.
- Maintenance / Repair: The candidate will be expected to complete planned and unscheduled maintenance on the Schneider Electric product range.
- Seek business opportunities at all times to promote the business growth.
- Advise customers on best practice, new services, and upgrade opportunities.
- 24x7 on Call: The candidate will need to be prepared to attend customer sites at short notice to perform diagnosis and repairs.
Candidate:
The candidate will be part of a team reporting to the Secure Power Manager and will be required to travel to the customer site to perform their tasks, the applicant must be willing to travel and stay away from home from time to time depending on the location and duration of works. As the Schneider Electric installed base will need to be supported countrywide.
The candidate must be familiar with working in critical and secure data environments.
The candidate must have good communication skills as they will be interacting with all stake holders .
Skills Required:
- Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheets, graphics, etc.
- Familiarization in preparing MOPs and RAMS the candidate must be able to adapt and write guidelines of approved Methods of Procedures (MOPs) and Risk Assessments and Method Statements (RAMS)
- Verifiable hands-on technical work experience required
- Certification needed according to Business and Country where he is operating (a minimum of professional HVAC qualifications).
- Product specific training will be provided at Schneider Electric s training centre
- Experience of the soft configuration of HVAC products.
- Must comply with all safety policies, practices, and procedures
- Participate in proactive team efforts to achieve departmental and company goals.
- Must be able to stand, walk, and sit for extended periods of time
- Must be able to communicate (speak and hear) effectively to various intellectual levels.
- Must be able to lift and carry heavy objects up to 50 pounds
- Clear verbal and written communication skills.
Qualifications - External 4-5 years of Hands ON experience in relevant service industry & can able to manage the Higher KVA install Base & Cooling Engineer experience
Employment Type: Full Time, Permanent
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(based on 228 Schneider Electric interviews)
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26%
23%
12%
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7%
5%
16% candidates got the interview through other sources.
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based on 3.6k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Schneider Electric Benefits
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