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532 Schneider Electric Jobs
Offer Quality Leader For Int Hub
15-17 years
Bangalore / Bengaluru
1 vacancy
Offer Quality Leader For Int Hub
Schneider Electric
posted 4d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Offer Quality Leader for Power Products (Location India-Bangalore)
Passionate about technical innovations and new business model, open-minded, strong collaboration skills, close to customer, bring voice to innovative projects.
Rigor, autonomous, collaborative, responsive leadership, English speaker, other language skills welcome are some of your main qualities and competencies.
If you identify with these qualitiesOffer Quality Leader position in India region for the Power Products Line of Business in the Customer Satisfaction Quality team is for you!
We are searching for a Offer Quality Leader with a strong Quality background, strong knowledge of LV SWG ACB/MCCB
Hardware quality quality best practices, system engineering background
Job description:
This position is to bring the customer voice to the future offer and current projects, to ensure technical performance and quality promise.
The main missions for this position are:
Mission 1: Project Quality leader
Bring customer voice to the Offer development project.
- Ensure that all customer requirements are considered and integrated from Open to Close project stage gates.
- Prepare stage gate reviews while defending customer views and quality performances. Acts as Quality gate keeper.
Be accountable of technical, quality and business performance.
- Ensures new offers from specification to deployment through design and industrialization follow Offer Creation Process (OCP). Adapt its implementation to project specificities and constraints.
- Accountable for the Application Failure Modes and Effects Analysis (AFMEA), Design Failure Modes and Effects Analysis (DFMEA), Fault Tree Analysis (FTA).
- Support quality methodologies and tools deployment: Quality plan, Design for Quality (DFQ), Risk management.
- Insure the full implementation of safety rules and constraints is built into our offers and documentations.
- Bring new development concept and good practice sharing.
Stay close to project manager along the project development cycle.
- Ensure that voice of customer and quality are in the heart of project team.
- Be part of the team cohesion and synergy.
- Accountable for lessons learnt from field experience, customers and teams feedback integration.
- Assess the project team competency on quality field, if needed insure its training.
- Work closely with Offer Quality Leader during deployment phase.
Mission 2: Offer Quality Leader
- The Offer Quality Leader is responsible for defining, maintaining and deploying the quality plan with an objective to drive customer satisfaction.
- Lead the cold loop for executing structured problem solving (8D) with engineering and manage customer communication with countries and customers
- Assure the application of quality processes (Quality Alerts, Safety Alerts, etc.) and challenge the organization to manage quality risks
- Gather and analyze data on product problems, customer cases and product returns from our Customer Care Centre information system
- Define and execute Digital Preventive plan, Annual Offer Quality Road Map
- Represent the customer to ensure incremental solution evolutions are delivered in a timely manner
- Execute customer visits to gather market trends, follow up on field tests and translate the results into actionable requests in the program backlog.
- Represent Quality in the Board of Change and Offer Safety committee.
Profile:
- Collaborative and responsive in a large, multicultural and moving environment.
- Problem Solver - Experienced in customer facing situation.
- Strong team spirit in a large functional environment.
- Good verbal and formal communication skills.
- Fluent in English and if possible in a second international language.
Qualifications
- Experience in Systems projects with a focus on communication, firmware and software interfaces
- Working in a complex organization with dynamic changes
- Experience in Agile/Lean system development methodologies and quality management in agile context
- Experience in System and Software support for connected for configurable and connected offers
- Knowledge of Cybersecurity and the Secure Development Lifecyle is an asset
- Fluent in English
- Quality process tools and methodology: OCP for PMP and PEP, Issue to Prevention, 8D, Ishikawa, FTA, ...
- Bachelors of Science in Electrical Engineering , Computer science engineering and Mechanical Engineering if possible.
Environment:
Company : Schneider Electric Industries SAS
Business : Power Products
Line of Business (LoB) : India
Anticipate around 2 to 3 business trips abroad or in France per year.
Refers to LoB s Customer Satisfaction Quality director.
Full time job localized in India
Overall 15 years and minimum 7 years of relevant experience is required.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Quality Lead roles with real interview advice
What people at Schneider Electric are saying
Quality Lead salary at Schneider Electric
reported by
4
employees
with 2-8
years exp.
₹1.6
L/yr - ₹8
L/yr
52%
less
than the average Quality Lead Salary in India
View more details
What Schneider Electric employees are saying about work life
based on 3.8k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Schneider Electric Benefits
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Schneider Electric Bangalore / Bengaluru Office Location
Bengaluru Office
401-403, Prestige Meridian-1, Near-City Bank, Mahatma Gandhi Road
Bengaluru
Karnataka 560001
Karnataka 560001
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