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10 Scan Infotech Jobs
Customer Service
Scan Infotech
posted 3d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Scan Infotech Pvt Ltd is looking for Customer Service to join our dynamic team and embark on a rewarding career journey
- Respond to customer inquiries and complaints in a prompt and professional manner, using phone, email, and live chat as needed
- Resolve customer issues, answering questions, and providing information to ensure a positive customer experience
- Document customer interactions and outcomes in a clear and concise manner
- Proactively identify and escalate issues to the appropriate department, as needed
- Collaborate with internal teams to provide the best possible customer experience
- Maintain a positive and professional demeanor at all times, even in difficult situations
- Excellent written and verbal communication skills
- Strong problem-solving and decision-making skills
- Ability to work well under pressure and handle difficult customer situations with empathy and professionalism
Employment Type: Full Time, Permanent
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What people at Scan Infotech are saying
What Scan Infotech employees are saying about work life
based on 13 employees
Strict timing
Alternate Saturday off
No travel
Day Shift
Scan Infotech Benefits
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