Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

For Employers

Add office photos

Employer? Claim Account for FREE

SBI Cards & Payment Services

Compare

3.7

based on 4k Reviews

93 SBI Cards & Payment Services Jobs

Deputy Manager - Agency management, Collection Field North

SBI CARDS AND PAYMENT SERVICES PRIVATE LIMITED.

3.7

based on 4k Reviews

2-8 years

Lucknow

1 vacancy

Deputy Manager - Agency management, Collection Field North

SBI Cards & Payment Services

posted 6d ago

Job Role Insights

Fixed timing

Key skills for the job

Medical Billing Auditing Training Compliance Financial Due Diligence Data Security

+ 2 more

Job Description

Position Responsibilities

Performance

The incumbent will be responsible for managing and undertaking collections process for allocated portfolio in the assigned area basis targets set for resolution, normalization and absolute recovery.

The incumbent will be required to trace out absconded default customers and initiate recovery process

The incumbent will have to identify and report out skip & fraud accounts for recource. Recommend accounts for legal actions and follow up with the Legal team for the closure of the cases

Responsible to allocate portfolio to agencies and drive performance from agencies. Timely review the vendors and associated vendor staffs performance in respective area

Execute collection strategies as designed by business for respective portfolio

Productivity/Growth

Monitor CAPE as per the collection strategy

The incumbent has to ensure proper documentation of customer interactions, maintaining MIS report of agency performance trends, review collection feedback on agreed frequency

Operations: Ensure TAT adherence on proper hand-off procedure for payments collected by agency

Ensuring timely raising of vendor bills/provisions for respective location

Need based field support along with FOS basis requirement on selective accounts

Plan structured visit to aligned locations

Perform due diligence on accounts for settlement and ensure wing to wing closure as per policy

People

Motivate team of vendor staff with ongoing support and training

Ensure regular interactive sessions conducted at all agencies for respective area

Track timely hiring; ensure timely certifification of field executives as per process and defined timelines

Regular performance review with Vendors for all critical metrics to track the portfolio health and performance trends

Communicate targets timely across vendors

Reinforcing compliance standards with vendors/vendor staff to drive adherence to code of conduct

Ensure data security using secured data transfer modes and data purging as per policy

Ensure timely audit of vendor processes and documents for multiple agencies in respective area

Raise alarms appropriately as per compliance procedures

Employment Type: Full Time, Permanent

Read full job description

Prepare for Deputy Manager roles with real interview advice

What people at SBI Cards & Payment Services are saying

Deputy Manager salary at SBI Cards & Payment Services

reported by 10 employees with 4-11 years exp.

₹1.1 L/yr - ₹9.8 L/yr

46% less than the average Deputy Manager Salary in India

View more details

What SBI Cards & Payment Services employees are saying about work life

based on 4k employees

54%

47%

98%

Strict timing

Monday to Saturday

Within city

Day Shift

View more insights

Compare SBI Cards & Payment Services with

HDFC Bank

3.9

Compare

ICICI Bank

4.0

Compare

Axis Bank

3.8

Compare

Kotak Mahindra Bank

3.8

Compare

IndusInd Bank

3.5

Compare

Standard Chartered

3.8

Compare

American Express

4.2

Compare

RBL Bank

3.6

Compare

Yes Bank

3.7

Compare

IDFC FIRST Bank

4.0

Compare

Federal Bank

3.9

Compare

Bank of Baroda

3.6

Compare

Punjab National Bank

4.0

Compare

Canara Bank

3.4

Compare

Union Bank of India

3.9

Compare

Bank of India

3.9

Compare

State Bank of India

3.8

Compare

Bank of Maharashtra

3.5

Compare

Central Bank of India

3.9

Compare

Axis Direct

3.9

Compare

Similar Jobs for you

Assistant Manager at SBI CARDS AND PAYMENT SERVICES PRIVATE LIMITED.

Lucknow

2-8 Yrs

₹ 4-10 LPA

Assistant Manager at SBI CARDS AND PAYMENT SERVICES PRIVATE LIMITED.

Pune

1-4 Yrs

₹ 3-6 LPA

Assistant Manager at SBI CARDS AND PAYMENT SERVICES PRIVATE LIMITED.

Mumbai

1-4 Yrs

₹ 3-6 LPA

Deputy Manager at SBI CARDS AND PAYMENT SERVICES PRIVATE LIMITED.

New Delhi

2-8 Yrs

₹ 4-10 LPA

Assistant Manager at SBI CARDS AND PAYMENT SERVICES PRIVATE LIMITED.

Kolkata

4-9 Yrs

₹ 6-11 LPA

Assistant Manager at SBI CARDS AND PAYMENT SERVICES PRIVATE LIMITED.

New Delhi

2-8 Yrs

₹ 4-10 LPA

Deputy Manager at SBI CARDS AND PAYMENT SERVICES PRIVATE LIMITED.

Bangalore / Bengaluru

2-8 Yrs

₹ 4-10 LPA

Deputy Manager at SBI CARDS AND PAYMENT SERVICES PRIVATE LIMITED.

Bangalore / Bengaluru

2-8 Yrs

₹ 4-5 LPA

Assistant Manager at SBI CARDS AND PAYMENT SERVICES PRIVATE LIMITED.

Bangalore / Bengaluru

2-8 Yrs

₹ 4-10 LPA

Assistant Manager at SBI CARDS AND PAYMENT SERVICES PRIVATE LIMITED.

0-5 Yrs

Gurgaon / Gurugram

2d ago·via naukri.com

Home >
jobs >
sbi cards and payment services jobs

Share an Interview

Deputy Manager - Agency management, Collection Field North

SBI CARDS AND PAYMENT SERVICES PRIVATE LIMITED.

Job Role Insights

Job Description

What people at SBI Cards & Payment Services are saying

Deputy Manager salary at SBI Cards & Payment Services

What SBI Cards & Payment Services employees are saying about work life

SBI Cards & Payment Services Benefits

Compare SBI Cards & Payment Services with

Similar Jobs for you

Deputy Manager - Agency management, Collection Field North

Deputy Manager - Agency management, Collection Field North

Assistant Manager - Agency Management, Collection Field South

Senior Executive - Customer Services, SME

Senior Executive - Customer Services, S2S-IB

Deputy Manager - Area Sales, Telecalling

Deputy Manager - Agency management, Collection Field South

Assistant Manager - Agency Management, Collection Field North

Senior Executive - AMU

Executive - KYC

Jobs from Similar Companies

Sbi Cards And Payment Services Jobs by Locations

Sbi Cards And Payment Services Jobs by Designations