Business Analyst (Banking ATM Process Expertise)

Role :Business Analyst (Banking Domain with ATM Process Expertise).

EXP :3 5 years.

Location :Thane (WFO).

# *Job Summary:*.

We are seeking a highly skilled Business Analyst with expertise in the banking domain, particularly in ATM processes.

The ideal candidate will have a strong background in analyzing, defining, and optimizing banking workflows, with a focus on enhancing ATM operations, compliance, and customer experience.

The candidate will play a key role in gathering requirements, working with stakeholders, and delivering effective solutions that align with organizational goals..

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### *Key Responsibilities:*.

*Requirement Gathering & Analysis:*.

Collaborate with business stakeholders to elicit, document, and analyze functional and non-functional requirements related to ATM processes..

Conduct detailed analysis of existing ATM systems, processes, and workflows..

*Process Improvement:*.

Identify opportunities to optimize ATM operations, including cash management, transaction processes, security, and uptime..

Propose enhancements to improve customer experience and streamline processes..

*Documentation & Communication:*.

Prepare detailed business requirement documents (BRDs), functional specifications, and process flow diagrams..

Communicate requirements effectively to technical and non-technical stakeholders..

*Project Coordination:*.

Collaborate with IT teams to ensure accurate implementation of business requirements..

Work closely with QA teams to validate and test solutions..

*Stakeholder Management:*.

Act as a bridge between business units, IT, and third-party vendors involved in ATM systems..

Facilitate discussions and provide clear recommendations for decision-making..

*Regulatory Compliance:*.

Ensure all ATM processes comply with industry standards, security protocols, and banking regulations..

Keep updated with trends and regulations affecting ATM operations..

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### *Skills and Competencies:*.

Strong understanding of the *banking domain* and end-to-end *ATM processes* (cash management, reconciliation, transaction monitoring, etc.)..

Proficiency in business analysis tools such as *JIRA, **MS Visio*, or similar..

Knowledge of *ATM software, hardware integration*, and connectivity protocols..

Familiarity with regulatory and compliance requirements for banking and ATM operations..

Strong analytical, problem-solving, and decision-making skills..

Excellent verbal and written communication skills with an ability to present findings clearly to stakeholders..

Experience in *project management methodologies* (Agile, Waterfall)..

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### *Qualifications:*.

Bachelor's degree in Business Administration, Computer Science, Finance, or a related field..

Minimum 35 of experience* as a Business Analyst in the banking domain..

Hands-on experience with ATM systems or processes is mandatory..

Certifications such as *CBAP, **PMP*, or domain-specific certifications are a plus..

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### *Preferred Experience:*.

Knowledge of card management systems, EMV standards, and digital payment technologies..

Familiarity with fraud detection, ATM security measures, and PCI DSS compliance.