Business Analyst (Banking ATM Process Expertise)

Skills:.

ATM Process, jira, (Agile, Waterfall)., banking domains, Documentation & Communication:*, Business Analys, Finance,


Role :

Business Analyst (Banking Domain with ATM Process Expertise)

EXP :3 5 years

Location :Thane (WFO)

# *Job Summary:*

We are seeking a highly skilled Business Analyst with expertise in the banking domain, particularly in ATM processes

The ideal candidate will have a strong background in analyzing, defining, and optimizing banking workflows, with a focus on enhancing ATM operations, compliance, and customer experience

The candidate will play a key role in gathering requirements, working with stakeholders, and delivering effective solutions that align with organizational goals.

### *Key Responsibilities:*

*Requirement Gathering & Analysis:*

Collaborate with business stakeholders to elicit, document, and analyze functional and non-functional requirements related to ATM processes.

Conduct detailed analysis of existing ATM systems, processes, and workflows.

*Process Improvement:*

Identify opportunities to optimize ATM operations, including cash management, transaction processes, security, and uptime.

Propose enhancements to improve customer experience and streamline processes.

*Documentation & Communication:*

Prepare detailed business requirement documents (BRDs), functional specifications, and process flow diagrams.

Communicate requirements effectively to technical and non-technical stakeholders.

*Project Coordination:*

Collaborate with IT teams to ensure accurate implementation of business requirements.

Work closely with QA teams to validate and test solutions.

*Stakeholder Management:*

Act as a bridge between business units, IT, and third-party vendors involved in ATM systems.

Facilitate discussions and provide clear recommendations for decision-making.

*Regulatory Compliance:*

Ensure all ATM processes comply with industry standards, security protocols, and banking regulations.

Keep updated with trends and regulations affecting ATM operations.

### *Skills and Competencies:*

Strong understanding of the *banking domain* and end-to-end *ATM processes* (cash management, reconciliation, transaction monitoring, etc.).

Proficiency in business analysis tools such as *JIRA, **MS Visio*, or similar.

Knowledge of *ATM software, hardware integration*, and connectivity protocols.

Familiarity with regulatory and compliance requirements for banking and ATM operations.

Strong analytical, problem-solving, and decision-making skills.

Excellent verbal and written communication skills with an ability to present findings clearly to stakeholders.

Experience in *project management methodologies* (Agile, Waterfall).

### *Qualifications:*

Bachelor's degree in Business Administration, Computer Science, Finance, or a related field.

Minimum 35 of experience* as a Business Analyst in the banking domain.

Hands-on experience with ATM systems or processes is mandatory.

Certifications such as *CBAP, **PMP*, or domain-specific certifications are a plus.

### *Preferred Experience:*

Knowledge of card management systems, EMV standards, and digital payment technologies.

Familiarity with fraud detection, ATM security measures, and PCI DSS compliance