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14 SAS Jobs
Associate Product Success Specialist
3-4 years
Pune
1 vacancy
Associate Product Success Specialist
SAS
posted 9d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Work on complex issues where analysis of data requires an in-depth review of variable factors and create new procedures based on this work
- Use judgment and is able to network with members across departments
- Resolve any Technical, Monitoring, Business and Decision issues for the client including questions on business practices, system configuration, and system usage and monitoring
- Communicate with clients and internal teams via appropriate method
- Achieve Service Level Agreement for Technical, Business and Decision related cases
- Document new processes and update existing documentation to keep it current
- Execute special projects and attend scheduled client calls based on Technical, Business and Decision issues
- Ensure issues are correctly assigned and client calls/portal issues are resolved within pre-defined resolution timeframes and details entered in Salesforce
What you ll bring to us Save
- Train new and existing personnel on current processes and procedures
- Acquire Technical Skills to qualify for Client Support Specialist
- BSc. or a degree in Science stream or Degree or Diploma in Hotel management
- At least 3 years of hotel experience in Front Office, Sales, Reservations or Revenue Management in either hotels or hospitality technology company
- Computer proficiency in MS Excel, MS Word, MS PowerPoint
- Proven English verbal and written communication skills
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Production Associate roles with real interview advice
Top SAS Production Associate Interview Questions
Q1. If a square was divided in 4 parts and you remove one part, how would you divide the remaining in 4 parts?
Q3. Write a class (structure) for the case - based question
What people at SAS are saying
What SAS employees are saying about work life
based on 152 employees
Flexible timing
Monday to Friday
No travel
Day Shift
SAS Benefits
View more benefits
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