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14 SAS Jobs

Associate Product Success Specialist

3-4 years

Pune

1 vacancy

Associate Product Success Specialist

SAS

posted 9d ago

Job Description

  • Work on complex issues where analysis of data requires an in-depth review of variable factors and create new procedures based on this work
  • Use judgment and is able to network with members across departments
  • Resolve any Technical, Monitoring, Business and Decision issues for the client including questions on business practices, system configuration, and system usage and monitoring
  • Communicate with clients and internal teams via appropriate method
  • Achieve Service Level Agreement for Technical, Business and Decision related cases
  • Document new processes and update existing documentation to keep it current
  • Execute special projects and attend scheduled client calls based on Technical, Business and Decision issues
  • Ensure issues are correctly assigned and client calls/portal issues are resolved within pre-defined resolution timeframes and details entered in Salesforce
What you ll bring to us Save
  • Train new and existing personnel on current processes and procedures
  • Acquire Technical Skills to qualify for Client Support Specialist
  • BSc. or a degree in Science stream or Degree or Diploma in Hotel management
  • At least 3 years of hotel experience in Front Office, Sales, Reservations or Revenue Management in either hotels or hospitality technology company
  • Computer proficiency in MS Excel, MS Word, MS PowerPoint
  • Proven English verbal and written communication skills

Employment Type: Full Time, Permanent

Read full job description

Prepare for Production Associate roles with real interview advice

Top SAS Production Associate Interview Questions

Q1. If a square was divided in 4 parts and you remove one part, how would you divide the remaining in 4 parts?
Q3. Write a class (structure) for the case - based question
View all 23 questions

What people at SAS are saying

What SAS employees are saying about work life

based on 152 employees
79%
78%
58%
95%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

SAS Benefits

Health Insurance
Cafeteria
Team Outings
Work From Home
Job Training
Education Assistance +6 more
View more benefits

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