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Senior HANA Database Engineer
SAP
posted 15hr ago
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Job Description
We help the world run better
ECS Regional Delivery Expert - ECS Regional Delivery Team (SWAT)
Senior HANA Database Engineer
As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device, SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.
Within the Customer Services & Delivery (CS&D) board area, the mission of ECS Delivery organization is to pave the path for the future SAP by delivering end-to-end Managed services experience during a customer s cloud transformation journey. We strive to provide a spectrum of cloud deployment options for our customers with our own infrastructure, our partners and through public cloud infrastructures.
The Regional Delivery team (aka Regional SWAT Team) focus on continuously improving our ECS delivery, de-escalation and escalation avoidance for ECS customers with the focus on proactive Go Green plans in close collaboration with various SAP stakeholder and customers.
To strengthen our delivery capabilities in the region, the ECS EMEA delivery organization is looking for an expert in SAP HANA Database with customer-facing experience to join the RDT.
THE ROLE:
- You will be part of a small team of highly skilled experts based in the global delivery organization but taking care of the EMEA region
- You will be responsible to continuously help to improve our TechOps delivery in all aspects. Next to Service Request execution this is infrastructure landscape re-architecture, new technology adoption, pilot programs etc. Global thinking and customer focus are essential.
- Your role will be a SAP HANA Database - Expert, driving critical topics related to Escalation Handling, Incident Management, Problem Management, Service Request, Build/Migration, Go-Live support, High Availability, Disaster Recovery, Backup & Restore.
EXPECTATIONS AND TASKS:
- Analyzing customer situations, processes, procedures and methodologies to find patterns to create possible improvement solutions
- Continuous implementation of projects to improve our delivery
- Structured work to avoid escalation. Analyze from different angles and develop options to prevent customers from running into a critical situation.
- De-escalating critical customer situations
- Engaging and collaborating with customers, partners and with SAP internal stakeholders
SKILLS AND COMPETENCIES:
- Self-starter, team player and able to work in a fast changing and rapidly growing environment
- Strong experience as HANA Database in Global Operations along with continues improvement experience.
- Exposure to the automation tools /scripting or processes
- SAP installations and upgrade, planning, setup, and implementation.
- Providing technical expertise and support in optimizing and tuning of Systems. Performance Optimization.
- Application Security, Backup and recovery strategies, performance tuning, System Copies, export-import, high availability, and disaster recovery strategy, export-import.
- Ready to learn other SAP administrations products like cloud connector, ASE, BTP, etc
- Organized / Structured in day2day documentation.
- Strong communication skills and the ability to present complex issues in an easily understandable way are important skills for this role
- Very good English skills is a must
EDUCATION AND QUALIFICATIONS:
- 10+ years of related professional experience
- Bachelor s degree or higher in one of the following areas: Computer Science, Engineering, Information Technologies Management.
- Cloud knowledge (e. g. , experience of working in Public Cloud Domains like Microsoft Azure, AWS and GCP)
- Professional Certification of SAP HANA DB
- ITIL certification.
EXPECTED TRAVEL:
- Expected travel requirement is 10%
Bring out your best
We win with inclusion
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 410881 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
Requisition ID: 410881
Posted Date: Jan 17, 2025
Work Area: Information Technology
Career Status: Professional
Employment Type: Regular Full Time
Expected Travel: 0 - 10%
Location:
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
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