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316 SAP Jobs
Sales and Services Cloud - Business Processes Consultant
10-15 years
Bangalore / Bengaluru
1 vacancy
Sales and Services Cloud - Business Processes Consultant
SAP
posted 4hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- To work on global Sales & Service Cloud implementations helping the customers streamline their sales & service processes
- Opportunity to enhance your skills on other requisite areas to fast track your aspirations to become a Sales or Service Process Architect / CX Solution Architect
- Fine tune your consulting skills with focused learning journeys suited to your needs and opportunities to explore various spheres of consultant journey
- Performs tasks involved in implementation of SAP CX solution as per customer requirements using predefined methodologies
- Together with customer define futuristic business processes to cater to Sales & Service processes across industries
- Promote a "cloud mindset" within the team, advocating for the adoption of cloud-based solutions and services.
- Implement and advocate for a "clean core" approach, ensuring minimal customization and adherence to standard SAP best practices.
- Establish relationships with customer and to deliver timely, high quality consulting services
- develop functional as well as technical design based on the business requirements and to be able to translate the same into project deliverables
- Enforcement of industry-specific service-offerings. Detailed design of industry-specific / corporate customer processes.
- Define requirements for individual development or integration needs.
- Collaborate with developers, analysts, and business stakeholders to ensure seamless deployment.
- Support Pre-sales activities.
- Support practice/organization specific initiatives.
- Stay updated with the latest SAP technologies, trends, and best practices, CX solution roadmaps.
- 10+ years of IT experience with 5 or 6 Full Life Cycle Implementations in the area of Sales & Service Cloud Solution/ Roll- Outs experience.
- SAP Certification in CX sales or service cloud.
- Experience in agile and SAP activate methodology.
- Knowledge of industry-specific solutions, Lead-To-Cash or Issue-To-Resolution and best practices.
- Advanced Knowledge of Sales and Service Cloud UI Features (screen configuration, layouts, business roles, and other concepts)
- SDK & CPI skills
- MCA / B.Tech or B.E
- Good Presentation and communication skills with fluent English
- Experience in other SAP CX solution is an added advantage
- Knowledge of Industry Domain (Retail / Consumer / Utilities / Travel etc)
Employment Type: Full Time, Permanent
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What people at SAP are saying
Rating based on 38 Business Process Consultant
reviews
Anonymous · Consulting
in Bangalore / Bengaluru
Good culture with lot of autonomy and flexibility in multiple aspects
- Skill development - Good
Promotions are slow and average pay is not measured against other product companies.
Business Process Consultant salary at SAP
What SAP employees are saying about work life
SAP Benefits
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