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Whatfix Lead
Sandoz
posted 2d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
A. Use case identification and Requirements finalization
B. Design & Development
C. User Acceptance Testing
D. Content Operations Enhancements and Changes post go-live
E. Responsible and accountable for uniform user experience across the applications and countries deployed
F. Participate in the Investigation of current and new Whatfix functionality
G. Participate in the Testing of current and new Whatfix functionality
H. Participate in the Implementation of current and new Whatfix functionality
WF Admin - across LDC Dashboards
A. User access Management in Whatfix
B. Maintain "Themes" in Whatfix to align with the Novartis Brand Identity
C. Ensure content is structured as agreed within the Whatfix Dashboard
A. User access Management in S4/HANA
B. Training environment support for KT sessions
- Minimum Bachelors with 5+ years experience with WhatFix
- Project management, experience of managing multiple complex projects at the same time
- Advanced S/4HANA knowledge
- Experience with Learning tools to produce training content
- Strategic thinking, planning and execution; business savvy
- Consulting, facilitation and business partnering skills
- Ability to work with a cross-functional, cross-cultural team within a matrix organization
- Strong customer service orientation
Employment Type: Full Time, Permanent
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Sandoz Benefits
Competitive compensation Pay equity Pay for sustainable performance Differentiated benefits and wellbeing programs Values & integrity Balanced rewards 
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