Transformation Director - Identity & Access Management (18-25 yrs)

Roles and Responsibilities :

- Process Redesign and Consolidation : Review and redesign Active Directory (AD) and Identity and Access Management (IDAM) operations processes to enhance consolidation, policy compliance, and efficiency.

- Automation Enablement : Develop and implement automation strategies for IDAM processes and controls to improve efficiency and reduce manual intervention.

- Program Management : Lead the program management of new tool implementations, including Identity Governance and Administration (IGA) and Privileged Access Management (PAM) solutions.

- Quality and Governance Standards : Establish and enforce quality and governance standards for Global Identity Services, ensuring consistency and compliance across all operations.

- Project Management : Manage joint initiatives between Global Technology (GT) and People & Culture (P&C) relating to identity services, ensuring successful project delivery.

- Stakeholder Communication : Act as a Single Point of Contact (SPOC) for stakeholders, including audit teams, Country IT departments, and P&C, addressing new demands and enhancements related to Identity Services.

Key Success Criteria :

- Successful redesign and implementation of efficient and compliant AD and IDAM operations processes.

- Effective deployment of automation solutions, resulting in measurable improvements in process efficiency.

- Timely and successful implementation of new tools, including IGA and PAM, with minimal disruption to existing services.

- Establishment and adherence to high-quality governance standards for Global Identity Services.

- Positive feedback from stakeholders, indicating effective communication and project management.

Qualifications :

- Bachelor's degree in Information Technology, Computer Science, or a related field.

- Extensive experience in Identity and Access Management, particularly in operations and process improvement.

- Proven track record in program and project management, with experience in implementing IGA and PAM tools.

- Strong understanding of automation technologies and their application in IDAM processes.

- Excellent communication and stakeholder management skills.

- Knowledge of relevant compliance standards and regulations.

Preferred Skills :

- Certifications in IDAM, such as Certified Information Systems Security Professional (CISSP) or Certified Identity and Access Manager (CIAM).

- Experience in a global or multi-national organization.

- Proficiency in project management tools and methodologies.