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Senior Product Manager - Enterprise Conversational AI
5-8 years
Hyderabad / Secunderabad, Bangalore / Bengaluru
1 vacancy
Senior Product Manager - Enterprise Conversational AI
Salesforce
posted 4d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Product Strategy: Define and implement the product strategy for Einstein Bots to align with the companys overall vision and goals. Support Einstein Bots in its transition to LLMs powered platform
- Building and maintaining the Einstein Bots Conversation AI product serving Enterprise customers
- Drive Innovation, Customer Success & Trust for Einstein Bots
- Support existing Customers slowly transition Einstein Bots to use the power of LLM s
- Customer facing outbound product management, escalation management
- Product Development: Collaborate with cross-functional teams, including engineering, design, and marketing, to define and both the product & trust road map for Einstein Bots, prioritizing Service Cloud as a first class citizen. Deliver high-quality products within the organization that will benefit all clouds: Commerce, Industries, Sales cloud.
Essential Skills:
- 10+ years of experience and 6+ years in Product Management
- Solid understanding of Enterprise Chatbots, Conversational AI landscape, Artificial Intelligence in its myriads flavors.
- Highly Technical and well versed in building SaaS services
- Exposure to outbound product management, escalation management
- Consistent track record of successfully launching and leading a product or a service
- Exceptional analytical, problem-solving, and decision-making skills.
- Excellent communication and interpersonal abilities to collaborate optimally with various stakeholders.
Preferred Qualifications:
- Experience with Salesforce, Service Cloud, Salesforce Einstein including Einstein Bots (as a bonus).
- Familiarity with Autonomous AI Agents trends and its impact in business, enterprise-tech and society.
Employment Type: Full Time, Permanent
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Anonymous · Product Management - Technology
in Bengaluru/Bangalore
Ownership, responsibility, decision making, customer first approach helps in overall development of an individual
Sometimes working with US teams can be challenging due to late night calls otherwise it's good overall.
Read 2 reviewsSenior Product Manager salary at Salesforce
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