Sales Coordinator

Role & responsibilities

We are looking for an experienced and well-organized Sales Coordinator to provide the

necessary support to the sales team and facilitate the teams activities to maximize

performance.

Roles& Responsibilities:

• Act as a liaison between the RFID sales team, customers, and internal departments.

• Assist sales team in preparing sales orders and other sales support-related work.

• Liaise with the accounts and store /production team to ensure timely dispatch of orders.

• Follow up with debtors via emails, and calls weekly for outstanding payment collection.

• Liaise with the support team and hardware repair team to ensure timely delivery of

faulty hardware etc.

• Maintain order records and update in system with relevant information.

• Prepare and maintain sales/ tender-related documentation, such as contracts,

agreements, and other documents etc.

• Respond to existing customer inquiries via various channels (phone, email, WhatsApp,

etc.) in a timely and professional manner.

• Build and maintain strong relationships with customers by providing exceptional

support and addressing their queries or concerns promptly.

• Follow up with customers to ensure satisfaction and gather feedback for improvement.

• Ensure compliance with company policies, procedures, and quality standards in all sales-

related activities.

Preferred candidate profile

• Minimum qualification: B.com/ BBA/ MBA/ PGDM in any specialization

• Proven experience in sales and administration

• Well organized and responsible with an aptitude for problem-solving

• Excellent verbal and written communication skills

• A team player with a high level of dedication

• Any certification in management.

Perks and benefits