Hiring For Project Manager in Sakon

Role & responsibilities

• Partner with Sakon Implementation Managers (IMs) and clients to manage Sakon TEM platform implementations.
• Work on Internal and External projects and ensure the projects are completed within the stipulated timeframe.
• Work with the internal teams to deliver accurate, quality service to clients through the implementation process.
• Assist the Sakon IMs in stakeholders engagement to document current business process.
• Gather information from customers, evaluate their needs and create implementation solutions along with the Sakon IMs.
• Ensure completion of internal deliverables and meeting milestones
• Maintain the Service Delivery Plan, track the deliverable schedule and weekly task list.
• Proactively identify project risks
• Communicate project progress to all stakeholders.
• Coordinate Sakon resources from the Audit, Carrier, and Technical teams.
• Update all internal tracking systems in a timely manner.
• Manage multiple implementations in parallel.
• Assist the Sakon IMs in transitioning accounts to internal and partner Account Management teams.
• Help us work smarter as we scale and streamline the way we deliver our data solutions and innovative technology to clients.
• Drive decision-making and alignment across a wide range of teams to move project deliverables forward and remove barriers to success.
• Connect dots internally and use feedback to improve processes across the organization - or create new ones entirely.
• Expertly navigate changing requirements (a.k.a. scope creep) and set appropriate expectations with customers.

Preferred candidate profile

• 8+ years of experience working within the telecoms industry or corporate telecom department, with a proven history of project management, SaaS implementations and adhering to excellent service management principles.
• Experience or working knowledge of Enterprise TEM and Mobility Solutions and best
• practices, and Enterprise Financial Systems a plus
• Strong understanding of Project Management principles and methodologies.
• Strong MS Excel and Word skills (MS Office), knowledge of MS Project or equivalent
• Able to seamlessly adjust your communication style for internal and external audiences at all levels of the organization and with varying levels of technical expertise.
• Extremely organized with an appreciation for process and documentation
• Detail-oriented and can balance multiple projects and deliverables concurrently.
• A passion for helping clients and addressing some of the biggest challenges in different business verticals.
• Comfortable with ambiguity and resourceful in navigating uncharted territory.

Perks and benefits

• Flexible Holiday Policy (choose your own holidays)
• Hybrid Working Options.
• Life & Medical Insurance.
• Focus on Skill Development, Re-imbursement for Certifications.
• Wifi-Mobile bill reimbursement.
• Employee well-being activities.