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56 Sahrudaya Healthcare (Medicover Hospitals) Jobs

Call Center Executive

1-6 years

₹ 2 - 3.5L/yr

Hyderabad / Secunderabad

7 vacancies

Call Center Executive

Sahrudaya Healthcare (Medicover Hospitals)

posted 1d ago

Job Description


Position: Customer Service Representative / Sr Customer Service Representative

Responsibilities:

- Understand a patient's profile and address their queries to inform them about Medicovers offerings.

- Directly impact revenue generation through structured discussions with patients.

- Achieve monthly targets by counseling patients about our services.

- Be sensitive to a patient's needs and guide them throughout their journey.

- Coordinate with different departments to achieve desired results.

Job Requirements:

- Any graduate or MBA is an added advantage.

- 0-4 years of prior experience in customer support (Voice & Non-voice process) or B2C Sales.

- Freshers considered, but minimum graduation required.

- Excellent communication skills.

- Experience in a target-based profile.

- Hustle and get things done attitude.

- Openness to work in a dynamic, moving heads-up environment.

Languages:

- Telugu, English, Hindi


Job Type: Full-time

Salary: As per industry

Benefits: Health insurance

Schedule:

- Rotational shift (For male candidates)

- Day Rotational Shift (For female candidates)

Supplemental pay types:

- Performance bonus & Incentives



Work Mode: Work from Office (Full time - Permanent)

Working Days: 6 Days/week

Work Location: MEDICOVER CORPORATE OFFICE: Dwarka One, 3rd Floor, Vittal Rao Nagar, Hi Tech City, Telangana 500081



Employment Type: Full Time, Permanent

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What people at Sahrudaya Healthcare (Medicover Hospitals) are saying

1.0
 Rating based on 1 Call Center Executive review

Likes

There are some good and would say the best people in the same department Dr. Kanchan kulkarni is the one who is handling the quality and escalations on time. She doesn't care about the person who's regarding the complaint is she will escalate. I had pretty good time and memories with my team but at the same time i saw her struggling for silly issues

    Dislikes

    Hello Everyone I'm an ex-employee of medicover hospitals call center department i have some very interesting topics to share with you Will start with a call center: Working in a call center in this company means you are a slave not an employee and if you belong to the north then forget about your dreams and goals they dont f*c..Read More

    • Salary - Bad
      +6 more
    Read 1 Call Center Executive review

    Call Center Executive salary at Sahrudaya Healthcare (Medicover Hospitals)

    reported by 4 employees
    ₹2.1 L/yr - ₹2.2 L/yr
    5% more than the average Call Center Executive Salary in India
    View more details

    What Sahrudaya Healthcare (Medicover Hospitals) employees are saying about work life

    based on 2.5k employees
    60%
    64%
    56%
    97%
    Flexible timing
    Monday to Saturday
    No travel
    Day Shift
    View more insights

    Sahrudaya Healthcare (Medicover Hospitals) Benefits

    Submitted by Company
    Cafeteria
    Team Outings
    Soft Skill Training
    Health Insurance
    Job Training
    Submitted by Employees
    Job Training
    Soft Skill Training
    Health Insurance
    Cafeteria
    Education Assistance
    Team Outings +6 more
    View more benefits

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    Sahrudaya Healthcare (Medicover Hospitals) Hyderabad / Secunderabad Office Location

    View all
    Hyderabad / Secunderabad, Telangana Office
    Headquarter
    Dwaraka one, 4 th floor, Vittal Rao Nagar, HITEC City, Telangana Hyderabad / Secunderabad, Telangana
    500081

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