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Sagility
48 Sagility Jobs
Sagility - Manager - Workforce Management (8-13 yrs)
Sagility
posted 11hr ago
Job Title : Manager - WFM Capacity Planning.
Location : Bangalore.
Shift: US Rotational.
Experience: 8+yrs.
Job Description:
- Build and maintain operational functions capacity plan.
Headcount reconciliation Coordinate the global use of the headcount forecasting system with a focus on data accuracy and key stakeholder understanding.
Act as a point of contact.
- FTE Financial submission (which is done quarterly review on Cost).
- Manage capacity plan reviews with Ops leads.
- Manage project requirements within the capacity plans.
- Adhoc sizing activities for new business.
- Manage the headcount forecasting process with consideration of known business events and strategies.
- Act as the primarily liaison with external vendors supporting the headcount forecasting process for the purposes of monitoring system performance and continuously improving process outcomes.
- Prepare monthly reports summarizing the headcount forecast at the corporate and business group levels.
- Present and discuss reports with leadership including analysis and commentary on key trends and observations.
- Partner across key stakeholders to ensure that process design, planning and delivery achieves organizational goals assessed metrics including financial, time-based, and population targets.
- Work with a continuous improvement mind set to identify opportunities to improve and simplify processes and programs to deliver enhanced outcomes, reductions in re-work and alignment to resourcing capacity.
- Anticipate and resolve issues and barriers managing appropriate escalation as needed to ensure assigned objectives are completed on time and within agreed parameters.
Functional Areas: Other
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₹ 1.75 - 2L/yr
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