Senior Product Manager (8-15 yrs)

Product Strategy & Vision :

- Define and own the product vision and roadmap for ClearlyRated's core offerings, ensuring alignment with the company's overall business goals.

- Identify emerging market trends, customer needs, and competitive opportunities to shape ClearlyRated's product portfolio and drive innovation.

- Collaborate closely with leadership to prioritize investments and allocate resources effectively.

Customer-Centric Development :

- Serve as the voice of the customer by conducting research, gathering feedback, and deeply understanding client pain points, business goals, and opportunities.

- Create solutions that deliver measurable value to customers, helping them improve their customer experience, reputation management, and business performance.

Execution & Delivery :

- Lead the development and launch of key product features, ensuring timely delivery and exceptional quality.

- Collaborate with engineering, design, marketing, and customer success teams to execute the roadmap and define go-to-market strategies.

- Define detailed product requirements, user stories, and acceptance criteria to guide development.

Data-Driven Decision Making :

- Leverage data and analytics to measure product performance, identify opportunities for improvement, and drive decision-making.

- Define and track key performance indicators (KPIs) to evaluate product success and user satisfaction.

Leadership & Mentorship :

- Serve as a mentor to other product managers, fostering a culture of excellence, collaboration, and continuous improvement.

- Influence stakeholders at all levels to gain alignment and drive the successful adoption of product initiatives.

Must-Have Skills and Experience :

- 5+ years of experience in product management, with at least 3 years in a senior product management or leadership role.

- Proven track record of managing the entire product lifecycle, from concept to launch and ongoing optimization.

- Strong customer-centric mindset with the ability to translate customer feedback into impactful product solutions.

- Exceptional communication and collaboration skills, with experience influencing stakeholders across all levels of an organization.

- Expertise in Agile development methodologies and tools (e.g., JIRA, Confluence).

- Solid analytical skills, with the ability to leverage data to inform decision-making and drive product improvements.

Preferred Qualifications:

- Experience in B2B SaaS, CX tools, reputation management, or survey platforms.

- Familiarity with integrations into CRM platforms, social media, and analytics tools.

- Hands-on experience with AI/ML-powered product features, especially in customer Experience, SEO, and sentiment analysis.

- Previous experience scaling products and teams in a high-growth environment