Control Tower Specialist

Job Specification:

Experience: 3 - 5 Years

Location: Powai, Mumbai

Shift Timings: US Rotational Shift

Notice Period: Immediate - 30 Days

Summary of Role:

• This position is responsible for building loads for the carries.
• Research & Planning to build the loads, verification of documents.
• performs checking for all the components of BOL and other documents corrections of shipment information to match invoices.
• Tracks and communicates root-cause analysis of issues to support continuous improvement
• Communicate with customers and carriers on calls on providing the status of the payments.

Roles & Responsibilities:

• Enter carrier data into the system for Load Generation
• Contact carriers and preparers of source documents to resolve questions, inconsistencies, or missing data
• Creates loads by interpreting and applying carrier information.
• Validation of accessorial and adding the same on the loads after verifying the contract.
• Validate system data for accuracy of customer and carrier contracts.
• Review all available freight for linehauls and routes to ensure the lowest cost options are maintained within a private fleet
• Cost Allocation Managing cost allocation for the carriers. Track & Trace Uploading of documents received.
• OTP& D report- Running of Macro and providing the output.
• Liaising with onshore for updating on daily schedule.
• Follow and apply all SWIs and process documents.
• Should be a problem solver and understand the logic of load planning and different accessorial.
• Should be able to communicate challenges faced in process and ensure building loads which adds to timely payments for carrier.
• Ensure efficient, accurate, timely and thorough completion of daily deliverables across all function of process
• Identify opportunities for continuous improvement and lead initiatives undertaken by the Operations Process.

Open to work in US Shift timings/Need and able communicate clearly with customers and carrier on calls.

Technical Skills/Functional Skills:

• Excel
• Strong Communication Skills (Verbal and Written)
• Management Skills
• Analytical Skills

Please Note: The Job will be of Night shifts