US HR Operations, Manager

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. Youll find an environment that inspires and empowers you to thrive both personally and professionally. Theres no one like you and thats why theres nowhere like RSM.

The RSM US Offices in India (USI) supports RSM U.S. risk consulting, transaction advisory, technical accounting, financial consulting, technology and management consulting, tax and assurance engagement teams by providing access to highly skilled professionals for repeatable business processes over an extended business day. USI is a member of RSM International, the sixth largest global network of independent accounting, tax and consulting firms.

As a Human Resources Outsourcing, Manager at RSM, you will work with small and mid-sized businesses in diverse industries and receive hands-on client experience with direct access to executive management. You will have the resources and cross-functional support of the leader in the middle market in an environment which will allow you to bring your ideas and experience in shaping our client solutions as we grow the Human Resources Outsourcing capability within the Human Capital Advisory practice. Working in a mutually respectful team environment helps our consultants perform at their best and advance their career and professional capabilities.

Responsibilities:

• Create onboarding, offboarding, and status change process documents and checklists for clients.
• Develop decks for clients and internal use, including training material, client updates, and assessments.
• Assist with handbook updates by finding and adding policies.
• Prepare documents for internal use.
• Utilize resources such as HR Hero and SHRM to find information relevant to client inquiries, compliance, and best practices.
• Help build and maintain a repository of HR templates and documents for use across all clients.
• Assist in building and maintaining workspaces for clients, centralizing all data and links.

Basic Qualifications:

• Bachelors degree in Human Resources, Organizational Development, Business, Management, or related field
• Minimum 10+ years of experience in Human Resources
• Understanding of the HR function and best practices related to processes, technology utilization, and policy creation
• Proficiency in MS Word, MS PowerPoint, MS Excel
• Functional understanding of multiple HRIS systems
• Excellent written and verbal communication skills

Preferred Qualifications:

• SHRM-CP or aPHR/PHR certification
• Experience in a professional services firm, CPA firm, PEO, ASO, or HR Consulting firm