IT (CSV Position)

JOB DESCRIPTION :

1. FMS services with respect to hardware, software and network

a. Daily operation support of IT Asset (Desktop, Laptop and Printer).

b. Support to Email Services (O365), Network & Server.

c. Maintaining IT Inventory.

2. Management & Monitoring of IT ticketing Tools.

3. Support for all Instrument connected software (E.g.: Empower, Lab Solutions) data backup and

related IT hardware.

a. User management (Creation, Deactivation, Password reset etc.)

b. Monthly project creation, locking and backup for OT Area.

c. Instrument data backup monitoring and recording as per SOP.

d. Maintain IT related logbooks.