98 Root Cause Analysis Jobs in Gurgaon / Gurugram

Amazon Shipping is innovating in the Operations and Logistics space and is looking for a driven, entrepreneurial, and commercial Senior Sales Manager, to work with major external shippers in India and facilitate their usage of Amazons logistics capabilities to service their own customers needs. The ideal candidate will be excited by the opportunity to scale Amazon Shipping by driving commercial growth, and will have familiarity with leading sales generation working with both small and large customers. Were transforming aspects of our go-to-market approach - from commercial strategy and lead generation to account management. As we expand our solution across the nation, we seek a senior enterprise sales manager who will collaborate with Operations, Commercial, Customer Programs, and Product Management teams to drive growth and innovation at scale. This role is crucial as we accelerate our nationwide expansion and enhance our market presence.

The successful strategic Sales and Account manager will be comfortable navigating ambiguity, operating in a start-up environment and will own and drive strategic relationships with our high value enterprise accounts, orchestrating complex solutions and delivering exceptional business outcomes.

The role will be based out of Gurgaon.

Key job responsibilities
The Ideal candidate will:
1. Develop and maintain C-level relationships across client organizations
2. Create and execute multi-year strategic account plans that align with customers business objectives
3. Lead complex contract negotiations and strategic partnership discussions
4. Develop relationships across functional areas such as Operations, Finance, and Program Management, and will have a proven track record of meeting and exceeding program goals and revenue targets.
5. Identify and develop new business opportunities within existing accounts
6. Proactively monitor account health and drive retention/growth strategies.
7. Lead the team to ensure the right quality of onboarding to ensure early success and long term retention of the shippers
8. Earn trust of customers and recommend product solutions that fit their business needs.
9. Relay market needs and requirements back to internal Amazon teams including Product / Program management and Technology teams
10. Measure performance, articulate root-cause analysis, and link to specific improvement areas.
11. Identify prioritization and trade-offs for meeting adoption and revenue targets. - 6+ years of sales experience
- Experience analyzing data and best practices to assess performance drivers
- Experience planning, managing and closing competitive sales efforts and managing deals from negotiation, to closing and through delivery
- Experience proactively growing customer relationships within an account while expanding their understanding of the customers business