Barista Coffee Maker

1. Barista:

Designation (Position) options:

Cafe Staff / Guest Service Associate / Barista Shift Supervisor / Cafe Manager / Lead Barista

Job Description:

We are looking for a passionate and professional individual to join our team as a [Job Title]. If you have a love for coffee and hospitality, and enjoy making a positive impact on every guest, we'd love for you to join us!

Key Responsibilities:

- Demonstrate service knowledge, particularly in beverage preparation, including coffee-making and brewing.

- Greet and welcome guests with a friendly, professional demeanor, ensuring a positive first impression.

- Build rapport with guests, creating a welcoming atmosphere.

- Take guest orders, offer product recommendations, and provide detailed information about beverages and menu items.

- Address guest complaints or concerns promptly and effectively, ensuring a high level of guest satisfaction.

- Handle guest interactions with professionalism, ensuring all needs are met efficiently.

- Utilize IT systems across various platforms to process orders and maintain accuracy.

- Exhibit a strong commitment to exceptional guest service, reflecting a passion for the hospitality industry.

- Take ownership of assigned duties and tasks

Requirements:

- Previous experience in customer service or hospitality, preferably in a coffee shop or restaurant.

- Strong communication and interpersonal skills.

- Experience in coffee brewing and beverage preparation.

- Ability to work in a fast-paced environment and multitask effectively.

- Graduate or equivalent; additional hospitality or service training is a plus.

Role: Barista

Industry Type: FMCG

Department: Food, Beverage & Hospitality

Employment Type: Full Time, Permanent

Role Category: F&B Service

Education:

UG: Any Graduate

PG: Any Postgraduate

Key Skills:

barista

cafe workflow

hospitality

shift management

customer service

cashier

cafe management

guest handling