Manager - Information Technology (5-10 yrs)

Overview :

The Manager of Information Technology plays a critical role in shaping and overseeing an organization's technology strategy and resources.

This position is essential in aligning IT initiatives with business objectives, ensuring that technology systems are efficient, secure, and scalable.

With the rapid advancements in digital solutions and the increasing reliance on technology for operational success, this role requires a leader who can innovate while managing a diverse team of IT professionals.

The Manager of IT will be responsible for the planning and implementation of technology projects, supervising system installations and upgrades, and collaborating with other departments to ensure that technology solutions support business goals.

Strong knowledge of current IT trends and their application in enhancing organizational performance is necessary for success in this role.

Key Responsibilities :

- Oversee IT operations and ensure the smooth and secure functioning of all technology systems.

- Lead and mentor the IT team to promote a culture of continuous improvement and professional development.

- Develop and implement the IT strategy to align with business objectives.

- Manage the IT budget, including forecasting future financial needs.

- Evaluate and integrate new technologies to improve existing systems.

- Establish IT policies, procedures, and best practices to enhance productivity and operational efficiency.

- Coordinate with various departments to identify technology needs and provide tailored solutions.

- Ensure compliance with industry standards, regulations, and best practices related to data protection and security.

- Conduct risk assessments and implement strategies for risk mitigation.

- Manage relationships with vendors and service providers to ensure effective service delivery.

- Oversee the deployment of software applications and maintain their performance post-launch.

- Provide guidance on data management and system integration between different platforms.

- Respond promptly to IT incidents and service requests, ensuring minimal disruption to operations.

- Monitor technological advancements and recommend improvements to enhance the organization's competitive edge.

- Prepare and present regular reports to senior management on IT performance metrics and challenges.

Required Qualifications :

- Bachelor's degree in Information Technology, Computer Science, or related field; a Master's degree is preferred.

- Minimum of 5 years of experience in IT management or a related field.

- Proven experience in managing IT projects from planning through execution.

- Strong knowledge of information security principles and practices.

- Experience in budget management and financial forecasting.

- Familiarity with compliance standards such as GDPR, HIPAA, or others relevant to the industry.

- Excellent leadership, organizational, and analytical skills.

- Strong understanding of cloud technologies and services.

- Proficient in software development lifecycle and methodologies.

- Ability to communicate complex technical concepts clearly to non-technical stakeholders.

- Experience with IT service management (ITSM) practices.

- Certification in IT management or project management (e.g, PMP, ITIL) is a plus.

- Strong problem-solving skills and a proactive approach to technology management.

- Ability to work effectively under pressure and manage multiple projects simultaneously.

- Willingness to stay current with emerging technologies and trends.