Manager - API Reference Documentation (2-8 yrs)

Responsibilities:

- Develop high-quality, user-centered content for internal users, including API reference documentation, developer guides, release notes, concept docs, design documents, and how-to guides.

- Collaborate with development teams, technical operations teams, project and product managers to identify documentation needs and priorities.

- Design and manage complex documentation sets for new and existing products.

- Develop technical curriculum for engineering teams and document processes, internal tools, and solutions.

- Edit, clarify, and proofread documents written by others.

- Coach non-writers on ways to improve their writing skills.

Requirements :

- Excellent writing and verbal communication skills.

- Minimum 2-9 years of experience working with developers/engineers to prepare/maintain API reference documentation, developer documentation, end-user guides, and design documentation.

- Command of US English with excellent writing, editing, and proofreading skills.

- Precise and clear communication skills.

- Prior experience with Wiki, HTML, and MS Word.

- Ability to interact with different business groups and scope documentation assignments.

- Basic understanding of programming languages, preferably Python.

- Prior experience with video-based content and editing skills is a plus.