Unifi Capital - Manager - Information Technology (8-10 yrs)

Manager - IT

Position Overview:

We are seeking an experienced professional with over 8 years of expertise to manage, maintain, and enhance our Windows server infrastructure and related technologies. The ideal candidate will demonstrate strong technical proficiency, exceptional problem-solving skills, and the ability to work in a fast-paced environment.

Key Responsibilities:

1. Infrastructure Management:

- Design, deploy, and maintain Windows Server environments, including Active Directory, DNS, DHCP, and Group Policy.

- Manage virtualization platforms (e.g., VMware, Hyper-V) and ensure optimal performance.

- Monitor and troubleshoot server performance, capacity, and reliability issues.

2. System Administration:

- Implement and maintain backup and disaster recovery solutions, including Veeam and other tools.

- Perform OS patching, updates, and firmware upgrades to ensure system security and compliance.

- Administer and optimize file servers, print servers, and related services.

3. Security and Compliance:

- Enforce security best practices, including vulnerability management, access controls, and endpoint security measures.

- Participate in IT audits and IT compliance checks, ensuring systems meet organizational and regulatory standards.

4. Collaboration and Support:

- Provide Level 3 support for escalated issues, collaborating with cross-functional teams to resolve incidents.

- Document processes, configurations, and troubleshooting guides for team use.

- Work closely with network, storage, and application teams to align infrastructure services with business needs.

5. Innovation and Improvement:

- Identify and recommend system improvements, including automation of repetitive tasks using PowerShell or other scripting tools.

- Research and implement new technologies to enhance system performance and efficiency.

Required Qualifications:

- 8+ years of hands-on experience in Windows Server Administration.

- Expertise in managing Active Directory, Group Policy, DNS, DHCP, and other core Windows services.

- Strong knowledge of virtualization platforms such as VMware or Hyper-V.

- Proficiency in scripting and automation (PowerShell, VBScript, etc.).

- Experience with backup and disaster recovery solutions (e.g., Veeam, Veritas).

- Need to have knowledge of O365 to handle any L2 escalation.

- Support for online meetings like Microsoft Team, Zoom & Webex.

- Familiarity with cloud platforms (e.g., Azure, AWS) and hybrid infrastructure.

- Understanding of ITIL practices and incident management workflows.

- Support for User Management, Incident Management, Asset Management, Security & Compliance.

Preferred Qualifications:

- Certifications: MCSE, MCSA, VMware Certified Professional (VCP), or equivalent.

- Experience with monitoring tools like Zabbix, ManageEngine, or equivalent.

- Knowledge of storage solutions, networking fundamentals, and firewall configurations.

Soft Skills:

- Excellent communication and documentation skills.

- Strong analytical and problem-solving abilities.

- Ability to work independently and as part of a team in a dynamic environment.