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IT and Support Executive
Rincon India Solutions
posted 19d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
As a Support Executive, you will be responsible to diagnose and troubleshoot technical issues till resolution. You will also be accountable for laptop configuration, account setup and network configuration. You will be remotely supporting our customers with the Enterprise software that they have bought from us. You will also be responsible for the configuration and support of the South Korean Wireless Systems that we sell in India and may need to do supervision at the site.
Responsibilities Requirements (Desired skills & experience)
- 1 to 2 years of relevant experience
- Must have experience and strong skills of Windows and Linux/Ubuntu
- Working knowledge of Office 365, Active Directory, Printer/scanner troubleshooting, and basic network troubleshooting.
- Good understanding of computer systems, mobile devices, and other tech products
- Ability to diagnose and troubleshoot basic technical issues, familiarity with remote desktop applications, help desk and ticketing software
- Should be willing to learn about new technologies
- Should be a good communicator
Employment Type: Full Time, Permanent
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based on 2 employees
Flexible timing
Alternate Saturday off
Within country
Rincon India Solutions Benefits
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