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RINAC - Manager - Service
Rinac India
posted 4mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- To maintain track record of all complaints/service requirements of the customer and provide timely services through dedicated Franchisees/contractors which will ensure minimum 95%+ uptime of all equipment supplied and installed by us with NH3 refrigeration.
- Conduct regular site visits and inspections to assess equipment performance, identify maintenance needs, and recommend proactive solutions to minimize down time and maximize system reliability.
- Visiting/meeting old customer /Competition customer installations along with Manager Sales marketing and suggesting new technology for possible order conversion.
- Facilitate for Setting up of a dedicated service Centre/workshops for servicing of SRM tech Other NH3 equipment.
- Explore and acquire Maintenance and operational contracts from customers having NH3 facilities which will result in business growth and customer satisfaction.
- Responsible to maintain AMC inquiry records follow up till the order is executed.
- Timely Reminder to clients on AMC renewal/enquirers /collections through phone/email.
- Coordinate with service coordinators for AMC documents (Proposals/ Invoices /Contracts) submission / payment collections.
- Maintain good customer relationship for customer delight and repeat orders.
- Develop and execute business plans to achieve revenue and profitability goals.
- Do competitor mapping periodically, give report to superior and modify plan to achieve target.
- Establish connects and nurture business relationships with business influencers.
Skills and Qualifications:
- Bachelor s degree in Engineering preferably in Mechanical.
- Minimum 10 years experience in service role in screw refrigeration System
- Excellent communication and customer service abilities.
Employment Type: Full Time, Permanent
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What people at Rinac India are saying
Service Manager salary at Rinac India
reported by
1
employee
with 6
years exp.
₹7.7
L/yr - ₹9.8
L/yr
11%
more
than the average Service Manager Salary in India
View more details
What Rinac India employees are saying about work life
based on 96 employees
Strict timing
Monday to Friday
Within country
Day Shift
Rinac India Benefits
Job Training 
Health Insurance 
Soft Skill Training 
Team Outings 
Work From Home 
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RINAC - Assistant Manager / Sr. Engineer Sales & Marketing
2-8 Yrs
Ahmedabad
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