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104 Reuters Jobs

Senior Business Analyst

8-13 years

Bangalore / Bengaluru

1 vacancy

Senior Business Analyst

Reuters

posted 16d ago

Job Description

The role requires knowledge of multiple business models and the ability to build strong relationships with senior management and project boards.
 
About the Role:
  • Be forward thinking about modern process design and customer and user experience
  • Proactively identify and drive opportunities for process changes to increase efficiency, automation, and customer satisfaction
  • Understand industry best practices, and apply them to the C2C initiatives to achieve expected business outcomes
  • Understands business drivers and current state; develops future state design
  • Defines the roadmap, creating actionable user stories/business requirements for development teams
  • Takes strategic direction from the CPO and delivers functionality with the team
  • Represents the business side in agile projects to ensure stakeholder requirements are met
  • Provides detailed requirements to meet strategic, user, and customer needs
  • Manages and prioritizes a backlog of requirements, advises developers, and participates in testing and acceptance
  • Collaborates with the business analyst to define processes and measure impact
  • Answers, advises, and clarifies product requirements for the development team, seeking stakeholder input as needed
  • Accepts stories as completed (may include sign off/review with CPO)
  • Participates in team demos, retrospectives, and system demo preparation for stakeholders
  • Attends and often facilitates daily working sessions, driving team forward
  • Acts as a business systems and process expert across multiple BUs
  • Challenges the status quo, drives simplification, and designs for optimal customer experience
  • Coaches and mentors less senior team members
About You:
  • Bachelors degree plus 8+ years of experience in Process Design, Operations, Business Analysis, or operational management, or Masters degree required.
  • Strong verbal and written communication skills are required. Proficiency in English is necessary.
  • Extensive experience in business analysis, data modeling, requirements mapping, and large-scale design is preferred.
  • Experience with lead to cash processes and multiple legacy systems across various BUs is advantageous.
  • Ability to build effective relationships and collaborate with others to develop joint solutions. Handles difficult customer situations (both internal and external) professionally and resourcefully.
  • Demonstrates an understanding of business principles.
  • Skilled at leveraging and coaching others on various approaches to gather valuable information, even in challenging situations.
  • Extensive knowledge of various Thomson Reuters businesses and products/services.
  • Experience working with international partners.
  • Experienced professional with comprehensive knowledge of technical discipline or specialism. Provides subject matter expertise across sub-units.
  • Strong understanding of other roles within the function or Business Unit and their interconnections.
  • Knowledge of relationships between all relevant groups within the company.
  • Adapts traditional approaches to provide solutions and applies them in different circumstances.
  • Demonstrates mastery of a specific discipline across related issues.
Whats in it For You

  • Hybrid Work Model: We ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
  • Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
  • Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
  • Learning Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters caf networking.
  • Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
  • Purpose Driven Work: We have a superpower that we ve never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Employment Type: Full Time, Permanent

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