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48 Retention Jobs in Noida

Walkin| Customer Support| Noida| Naukri

1-5 years

₹ 3 - 4L/yr

Noida

2 vacancies

Walkin| Customer Support| Noida| Naukri

Info Edge

posted 1d ago

Job Description

Roles and Responsibilities:-


-To make outbound calls to the paid jobseekers and discuss their search parameters ensuring relevant search

-To engage with the jobseekers to reiterate all the benefits and to activate their account on Naukri post validation

-To coordinate with internal departments / teams to resolve the customer requirement

-To work on the online systems and applications as per the defined guidelines

To manage and resolve escalations as per TAT and other defined matrices


Required Skills:

-Excellent verbal and written communication skills.

-Good client interaction skills


Desired Skills:

-Exposure in MS Office and the Internet would be given preference.

-Prior experience in making outbound calls/ client servicing


Employment Type: Full Time, Permanent

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What people at Info Edge are saying

Customer Support salary at Info Edge

reported by 1 employee with 3 years exp.
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₹2.4 L/yr - ₹3 L/yr
At par with the average Customer Support Salary in India
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