Add office photos
All Filters
200 Resy Jobs
Director-Control Management
Resy
posted 5d ago
Job Role Insights
Key skills for the job
Job Description
Global Merchant & Network Services (GMNS) brings together American Express merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company s payment network and manages bank partnerships globally.
The objective of the GMNS Control Management Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GMNS to ensure adherence to regulatory standards, Amex policy and enhance the BUs resilience through managing a clear methodology of inherent and residual risk.
GMNS is looking for a Director of Testing & Reporting to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.
The Director, GMNS Testing & Reporting will:
- Lead control monitoring (supplemental to BU process owners testing) and proactively communicate key OR trends, activities, and events to senior management, to facilitate informed decision-making
- Proactively identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing
- Provide additional identification of risks throughout business processes and systems (along with business process owners)
- Champion risk management practices within the business
- Develop risk dashboards for ongoing monitoring
- Be a key leader for sharing insights, better practices, themes, etc. across the enterprise
Required Qualifications:
- 6+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities
- Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts
- Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards
- Experience within financial services industry
- Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
- Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds
Preferred Qualifications:
- Bachelors Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
Experience in at least one of the following:
- Providing identification of operational risks throughout business processes and systems
- Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met
- Enhancing risk assessments and associated methodologies
- Leading independent control monitoring, including identification of control improvements
- Identifying areas of risk for intervention, including conducting independent quality assurance and process testing
- Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes
ORMCM
Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Employment Type: Full Time, Permanent
Read full job descriptionCompare Resy with
TCS
Compare
Accenture
Compare
Wipro
Compare
Cognizant
Compare
Capgemini
Compare
HDFC Bank
Compare
ICICI Bank
Compare
Infosys
Compare
HCLTech
Compare
Tech Mahindra
Compare
Genpact
Compare
Teleperformance
Compare
Concentrix Corporation
Compare
Axis Bank
Compare
Amazon
Compare
Jio
Compare
Reliance Retail
Compare
IBM
Compare
iEnergizer
Compare
LTIMindtree
Compare
Share an Interview