Manager-Control Managment

You Lead the Way. We ve Got Your Back.

At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and lets lead the way together.

Credit & Fraud Risk (CFR) manages the risk strategies across all markets and portfolios to minimize the company s credit and fraud losses while promoting business growth and delivering superior customer service.

The objective of the Credit & Fraud Risk Control Management Risk ID: Assessment & Testing team is to identify, assess, mitigate, and report on Operational Risk within BU processes for Credit & Fraud Risk to ensure adherence to regulatory standards, Amex policy and enhance the BUs resilience through managing a clear methodology of inherent and residual risk.

Credit & Fraud Risk is looking for a Manager for Risk ID, Assessment, Testing & Reporting focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

How will you make an impact in this role?

The Manager, CFR Risk ID, Assessment, Testing & Reporting will:

Facilitate BUs in their risk assessments performance (e. g. , Process Self Risk Assessments (PRSAs)/ Risk and Control Self-Assessment (RCSA)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e. g. , periodic PRSA/RCSA reviews and update assessment criteria to align with regulatory updates)

Provide additional identification of risks throughout business processes and systems (along with business process owners)

Categorize controls and map against risks and processes (e. g. , cross-BU process-control mapping)

Assist in additional identification of risks throughout business processes and systems (along with business process owners)

Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events

Enables proactive identification of gaps in data, process, documentation and controls against established standards to identify areas of improvement in different CFR functions

Proactively help identify areas of high-risk for intervention (e. g. , automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing

Support thematic risk reporting (levels, trends, causes)

Support risk management practices within the business

Be a key leader for sharing insights, better practices, themes, etc. across the enterprise

Required Qualifications:

3+ Years experience in operational risk management (e. g. , within Risk and/or Internal Audit function)

Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively (e. g. , Process Self Risk Assessments (PRSAs)/ Risk and Control Self-Assessment (RCSA))

Project management, communication, and interpersonal skills

Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards

Pref erred Qualifications:

Bachelors Degree in Finance, Business, Risk Mgmt. , or related field; advanced degrees (e. g. , MBA, MSc) or certifications are advantageou s

Experience in at least one of the following:

Supporting identification of operational risks throughout business processes and systems

Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met (e. g. , Process Self Risk Assessments (PRSAs)/ Risk and Control Self-Assessment (RCSA))

Supporting independent control monitoring, including identification of control improvements

Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing

Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes

Experience in creating process flow using tools like Microsoft Visio/Alteryx

Experience in financial services industry

ORMCM

Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities