Analyst - Data Analytics

• This position will support the development and implementation of analytical solutions, to provide consultative support to the GCS leadership team.
• The incumbent will also highlight trends, risks, and opportunities to enhance business decision-making processes, while working very closely with Sales, Marketing, Capabilities, Technology, and Analytics teams to drive growth in the sales organization and contribute in One force setup & reporting.

Description

• This role will support the fast-accelerating GCS business.
• The role will require to establish governance and controls for sales practices in collaboration with operation excellence and compliance teams.
• Effectively engage with stakeholders to understand the business requirements.
• Partnership with Stakeholders and Business Partners to provide valuable insights to support leadership.
• Support sales organization growth by effectively managing sales portfolio.
• Drive Analytics and Insights through various data tools.
• Identify & implement various automation techniques to improve efficiency.
• Drive initiatives through project management.
• Driving resolution for escalations (if any).
• Stay focused on relationships, understanding business strategy and objectives.

• Graduate/Engineering/Masters from a reputed university.
• 5 Years of experience Preferred Qualifications
• Good knowledge of big data Salesforce
• Looking for statistical and operational experience.
• Behavioral Skills/Capabilities
• Good communications and presentation skills

• Create and maintain next gen MIS that empowers Regional/Market GMs and executive SLT to make informed strategic decisions.
• Provide data support and analytical solutions to stakeholders and leadership using advanced analytics eg NLP, Clustering, segmentation, predictive modeling, and customer targeting techniques.
• Strengthen foundation by exploring bigdata platforms (CS, Lumi etc) for new tables/missing metrics.
• Partner and collaborate with multiple teams and create insights/MIS that will help stakeholders to understand overall performance.
• Craft a compelling PowerPoint narrative that effectively communicates your analysis to stakeholders, ensuring that it is easily comprehensible.
• Translation of complex analytical output into easily digested insights with clear recommendations
• Identifying opportunities for new automated & custom analytics solutions around all areas of the customer journey and servicing touchpoints.
• Develop advanced understanding of data sources and potential usage scenarios.
• Identify new technologies and capabilities that can advance and future proof analytical solutions.
• specific initiatives
• Analytical Thinking: Comfortable working with large quantities of data and have excellent analytical and problem-solving skills set

• 3+ years with relevant experience in Analytical/Modeling Skills with 2+ years in data modeling and MIS
• Graduation/post graduation in Management, Economics/Statistics or related fields from top-tier institutes
• Experience in big data query and analytical tool such as hive, Yellow bricks, MLS
• Experience in visualization tools such as Tableau or Power Bi is preferred.
• Strong analytical & problem-solving skills
• Prior experience of working on SQL & Python
• Excellent Communication and relationship-building skills
• Demonstrated ability to work effectively
• Integrate with cross-functional business partners worldwide
• Experience working on Cornerstone, Lumi
• Ability to drive results with strong thought-leadership
• Extensive Exposure of MS tools advance MS Excel, PowerPoint, MS Access, Power Platform including Power BI & Power Automate

Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-we'll-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities