Manager - Digital Product Management

We are searching for a meticulous Product Owner(B35) to join the Machine Learning Client Hierarchy Capabilities team in a people leader role. In this role, you will play a pivotal role in ensuring the ongoing reliability and relevance of our products and platforms, driving value for both our customers and the business. you'll be a champion for enterprise initiatives, fostering a culture of efficiency and ensuring smooth product health through meticulous issue management and change management processes.

Enable GCS Enterprise Initiatives: Collaborate with partners to translate enterprise-wide initiatives into actionable product roadmaps and features.

Product/Platform Management: Oversee product and platform management documentation, optimizing processes and driving efficiency.

Run the Business (RTB) Product Health: Monitor product health metrics, identify and address issues proactively, and ensure smooth RTB operations.

Issue Management Resolution: Implement strong issue management processes, track and resolve issues effectively, ensuring customer satisfaction.

Change Management Documentation: Champion change management standard processes, ensuring clear and concise documentation for all product and platform changes.

PRSA, Audit OE Support: Provide ongoing support for PRSA, audits, and operational excellence needs.

Governance DQ Needs: Enable strong governance practices and ensure alignment to data quality (DQ) requirements.

Agile Development: Handle the development backlog using Agile Scrum methodologies, prioritizing features based on business value and user impact.

Requirement Management: Lead all aspects of the entire product development , from feasibility and discovery to design, development, and delivery.

Product Performance Reporting: Track and analyze key product performance metrics, generating insightful reports to inform future product decisions.

People Leadership : Coach mentor a team of product associates to deliver on key outcomes

Minimum 4-5 years of experience in product ownership or a related role

Demonstrable experience in Agile methodologies (Scrum, Kanban)

Solid grasp of product lifecycle management (PLM) principles

Superb communication, collaboration, and interpersonal skills

Meticulous and analytical approach to problem-solving

Prior experience of managing UX of the products.

Ability to prioritize effectively and manage multiple partners

Experience with product management documentation tools

Experience with issue tracking and resolution processes

Understanding of data governance and data quality principles

Experience with Agile development backlogs and user story creation

We back our colleagues and their loved ones with benefits and programs that support their holistic we'll-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-we'll-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities