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based on 439 Reviews

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Associate, SDU, India_Bangalore

0-3 years

₹ 2.8 - 4.5L/yr (AmbitionBox estimate)

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Bangalore / Bengaluru

Associate, SDU, India_Bangalore

ReSource Pro

posted 12d ago

Job Role Insights

Fixed timing

Job Description

II. Purpose of the Position 1. Processes routine insurance tasks and activities for clients with minimal supervision. Responsible for meeting quality, quantity, and timeliness deadlines. III. Principal Responsibilities 1. Operates client system and processes routine insurance tasks and activities for clients with minimal supervision. Follows established procedures and meets quality, quantity, and timeliness standards and information security requirements. 2. Interacts with co-workers and supervisors to meet client needs in a timely manner. Works effectively as a member of the team. 3. Uses email to communicate with clients and responds promptly to client requests. Composes emails that are clear, polite, and well-organized. 4. Reports problems promptly to supervisor and takes initiative to find solutions. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs What You’ll Bring: • Communicates effectively • Assists in training others effectively • Builds good team relationship • Demonstrates functional excellence • Customer-centric • Ability to independently operate a variety of client systems and perform a range of insurance processing tasks. • Ability to manage the Proof of Concept (POC) period effectively to onboard new clients. • Interact with clients via email or phone regularly to provide status updates, troubleshoot issues, learn new workflows and systems, and promote additional services. • Ability to analyze documents and follow complex rules. • Ability to stay focused for an extended period. • Ability to use own initiative for problem-solving • Customer-centric and end-customer-focused. What’s in it For Me? (+Benefits) Monetary: • Salary Range from INR 2.8 LPA – INR 3.2 LPA • Quarterly Team Budget for team outing/get together • Shift allowances up to INR 7700 • Performance-based quarterly incentives up to INR 9000 • Overtime pay • Employee Referral Bonus • Medical insurance covered up to INR 5 Lakh • Accidental insurance covered up to INR 10 Lakh Recognition and Development: • Performance-based Quarterly promotion cycle • Quarterly Rewards and Recognition • Training and Professional Development Workshops Other Benefits: • Casual dress code • Open floor set up (no cabins) • Music allowed on the floor and WIFI access • Transportation Facilities within 25kms from the workplace • Emergency medical services • Maternity, Paternity, and Child Adoption leave • Annual Corporate gift Interview Process: Round 1: Criteria Corp – Day 1 (30 minutes) (Universal Cognitive Aptitude Test and Employee Personality Test) ↓ Round 2: Procedure Writing Assessment – Day 1 (4.5 hours) (Create a Procedure document as per the training provided) ↓ Round 3: Quality First Assessment – 6 days (Basic document validation and correct entry of information without making any errors) ↓ Offer Letter Shift Timings: • Real Time Shift: The Real Time Shift operates from 5:30PM to 7:30AM. • Regular Time Shift: The Regular Time Shift operates from 7:00AM to 5:30PM. • Mid Shift: The Mid Shift operates from 12:00PM to 10:00PM. • The office duration within the shift would be 9 hours (including 1 hour of break).


Employment Type: Full Time, Permanent

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People are getting interviews at ReSource Pro through

(based on 66 ReSource Pro interviews)
Job Portal
Referral
Walkin
Company Website
Recruitment Consultant
33%
20%
15%
11%
3%
18% candidates got the interview through other sources.
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What people at ReSource Pro are saying

4.4
 Rating based on 132 Associate reviews

Likes

Good team support and helping colleagues

Dislikes

No food facility, if they give it will be best

Read 132 reviews

Associate salary at ReSource Pro

reported by 452 employees
₹2.8 L/yr - ₹4.5 L/yr
56% less than the average Associate Salary in India
View more details

What ReSource Pro employees are saying about work life

based on 439 employees
60%
98%
61%
61%
Strict timing
Monday to Friday
No travel
Day Shift
View more insights

ReSource Pro Benefits

Health Insurance
Work From Home
Job Training
Team Outings
Cafeteria
Soft Skill Training +6 more
View more benefits

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