Research Associate

Research Associate, Commercial Banking VoC

Coalition Greenwich is the leading global provider of data, analytics, and insights to the nancial services industry. We specialize in providing unique high value data and actionable recommendations to help our clients improve their business results.

Our products and services focus on the key insights, metrics, and advice our clients need to manage all aspects of their business. Coalition Greenwich clients include nearly all the world s leading investment banks, commercial banks, and asset managers.

Responsibilities

Research Associates are held accountable for the delivery of several Coalition Greenwich s client research products. Individuals in this position work closely with their senior consultants and team to develop an understanding of the firm s processes, client relationships, and technical expertise in all MS Office and proprietary applications. Additionally, the Research Associate will work with Business Leadership to ensure that all project milestones are met. Technical expertise, quantitative inclination, strong communication skills and problem-solving ability are critical to success and advancement.

Principal Responsibilities:

• Ability to manage multiple projects and prioritize tasks effectively
• Validate survey content and quality; verify accuracy of data and resolve errors
• Prepare and maintain standard custom client deliverables
• Analyse and interpret data to identify trends, customer preferences, and market opportunities
• Create and ensure quality of research products
• Produce custom client deliverables (account profiles, presentations, etc.)
• Provide exceptional levels of support, including being responsive, minimize errors, managing client expectations, etc.

Other responsibilities:

• Develop and maintain end-user apps such as QlikView to support client deliverable production
• Define, image and update how data will be presented in client deliverables. Propose effective client-ready formatting and labeling
• Become expert with the taxonomy structure. Maintain data integrity and validation of data.
• Support internal clients and provide clarity around new data additions
• Learn about products, processes and product delivery lifecycle
• Troubleshoot problems or issues and provide support to the team

Qualifications/ skills

• Bachelors degree or equivalent experience, MBA is a plus
• Experience working in the asset management industry or consulting to the asset management industry is a plus
• Experience working with and combining large data sets
• Data Manipulation and Analysis: proficiency in data manipulation techniques, including cleaning, transforming, and aggregating data in Excel.
• Basic understanding of SQL to edit and run queries on a need basis
• One to three years of hands-on experience in implementing customer needs on reports from Business Intelligence apps such as QlikView/ NPrinting
• Ability to perform in-depth research to solve data related issues and questions
• Understanding of Excel/ VBA macro programming
• Experience working in an international setting is preferred
• Flexible to manage work schedule across multiple time zones

• Exceptional attention to detail and accuracy
• Must have superior interpersonal communication skills, both written and verbal skills

Note: MS Excel skills will be tested as part of the interview process