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Client Service Team Admin
RELX Group
posted 6hr ago
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Flexible timing
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Job Description
Client Service Team Admin
Would you enjoy providing business support to a publishing team?
Would you enjoy being part of a large publishing team?
About the Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today s top model creators for each individual legal use case.
About the Role
In this role you will deliver a valuable service to our team by handling various tasks to enable client and student support and delivery of the Tolley Learning program.
Responsibilities
- Invoicing customers onto their Tax courses.
- Looking after distance learning students to ensure they receive the necessary support.
- Processing orders to ensure students receive the correct course materials.
- Entering exam marks onto the Online Academy.
- Allocating marking of student exams.
- Answering customer queries to provide timely assistance.
- Liaising with the team in the UK for coordination and support.
- Creating and sending monthly reports to clients and contractors.
- Performing any other duties as assigned to support the team
Requirements
- Graduate with at least 2-4 years of work experience in similar field (customer support).
- Should be computer literate and have a good command of the English language.
- An eye for detail is also a key attribute we are looking for.
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
RELX Group Benefits
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