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3.4

based on 183 Reviews

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58 Calpion Software Technologies Jobs

Team Lead - AR

2-6 years

Coimbatore, Bangalore / Bengaluru

1 vacancy

Team Lead - AR

Calpion Software Technologies

posted 1mon ago

Job Description

The team lead is responsible for understanding and facilitating specific accounts and their unique attributes to provide customized RCM for each account. This role involves managing individual workloads and overseeing training, auditing, and monitoring the team to ensure accurate procedures and efficient processes. The team lead also ensures that workflow, including payment collection, remains current and on track for insurance carriers, patients, clients, and internal interactions. This position supports the overall team.
Key Responsibilities
  • Lead a team of analysts and a team coach for AR follow-ups. Guide the team to reduce AR ageing and optimize collections.
  • Experience in AR Follow-up and Denial Management.
  • Manage day-to-day activities with the team.
  • Respond to clients on any process-related queries and manage 1st-level escalations.
  • Perform quality checks on the A/R follow-ups and EOB denial analysis work before sending it to the clients.
  • Monitoring and managing workflow or daily targets to ensure timely delivery of agreed SLAs.
  • Tracking and maintaining metrics for various data, including attendance, productivity, etc.
  • Develop processes to improve the productivity and quality of the team.
  • Mentor analysts and senior analysts. Supervise and train junior staff or new trainees and encourage good A/R follow-up skills and work ethic.
  • Participate in the new pilot projects & work towards the proper knowledge transition to the team.
  • Work with managers to resolve personnel problems or conflicts in the team.
  • In addition to administrative responsibilities, the team leader may be expected to perform follow-up work depending on the requirements.
  • Identify trends within the portfolio to aid collections and improve productivity.
Mandatory Skills
  • Strong leadership and mentoring skills
  • Able to juggle multiple responsibilities at one time
  • Excellent verbal and written English language communication skills
  • Extremely high level of attention to detail
  • Punctual and time-sensitive
  • Target-oriented and AR resolution mindset
  • Team player
  • Strong background in Analytics
  • Strong knowledge of the Healthcare vertical in the RCM space
  • Keen eye for process and quality improvement
Desired skills
  • Flexible to extend shift
  • Experience managing a large team
  • Experience managing a quality team is an added advantage
Talk about our culture and values
At Calpion, were not just a company were a dynamic culture fueled by six core values: Agile, Collaborative, Innovative, Fun, Inclusive, and Passionate. These values drive our every move:
Agile: We thrive on change, adapting swiftly to new challenges.
Collaborative: Together, we achieve greatness through teamwork and diverse perspectives.
Innovative: We push boundaries, constantly exploring new ideas and solutions.
Fun: Laughter and camaraderie make our workplace a joyous one.
Inclusive: Diversity is our strength, ensuring every voice is heard and valued.
Passionate: We approach every task with dedication and enthusiasm.
Join us at Calpion and be part of a culture thats not just about work its about innovation, growth, and making an impact.

Employment Type: Full Time, Permanent

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What people at Calpion Software Technologies are saying

3.3
 Rating based on 3 Team Lead reviews

Likes

Work culture n flexibility

Dislikes

Nothing much to dislikes

Read 3 reviews

Team Lead salary at Calpion Software Technologies

reported by 41 employees with 4-11 years exp.
₹4.7 L/yr - ₹10.8 L/yr
17% less than the average Team Lead Salary in India
View more details

What Calpion Software Technologies employees are saying about work life

based on 183 employees
53%
93%
60%
51%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Calpion Software Technologies Benefits

Health Insurance
Job Training
Cafeteria
Work From Home
Soft Skill Training
Free Transport +6 more
View more benefits

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