Relay Express pvt. ltd. is looking for Assistant Branch Manager to join our dynamic team and embark on a rewarding career journey.
Customer Service: Ensuring excellent customer service is provided to clients, addressing their inquiries, resolving issues, and maintaining customer satisfaction
Team Supervision: Assisting the branch manager in supervising and leading branch staff, including tellers, customer service representatives, and other personnel
Operations Management: Overseeing daily branch operations, such as opening and closing procedures, cash management, and security protocols
Sales and Marketing: Supporting the development and implementation of sales strategies to promote banking products and services, and meeting sales targets
Compliance and Risk Management: Ensuring that the branch adheres to all regulatory requirements, internal policies, and procedures, and mitigating risks associated with banking operations
Training and Development: Providing training and guidance to branch staff to enhance their skills and knowledge of banking products, services, and procedures
Financial Management: Assisting in monitoring and managing the branch's financial performance, including budgeting, expense control, and revenue generation