AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
23 Relay Express Jobs
Customer Care Executive
Relay Express
posted 1d ago
Job Role Insights
Fixed timing
Job Description
Relay Express pvt. ltd. is looking for Customer Care Executive to join our dynamic team and embark on a rewarding career journey.
- Conducting customer satisfaction surveys to understand what areas of the company's services need improvements
- Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- Curating streamlined email and social media communication mediums for offers, updates and much more
- Dealing with customer issues and churning out an easy-to-follow solution
- Managing payment and delivery of customer orders
- Helping customers choose the right product for their requirements and budget
- Handling customer concerns and complaints in a timely manner
- Informing customers of upcoming promotions or deals
- Establishing a positive rapport with all clients and customers in person or via phone
- Forming reports based on customer satisfaction statistics and helping their team to develop new skills
- Fixing appointments based on the availability of customers and clients
- Interacting with customers to ensure they have a desirable and shareable experience
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Customer Care Executive roles with real interview advice
What people at Relay Express are saying
What Relay Express employees are saying about work life
based on 60 employees
Strict timing
Monday to Saturday
Within city
Day Shift
Relay Express Benefits
View more benefits
Compare Relay Express with
Blue Dart Express
Compare
DTDC Express
Compare
GATI-KWE
Compare
First Flight Couriers
Compare
FedEx Express
Compare
Aramex
Compare
Delhivery
Compare
XpressBees
Compare
Ecom Express
Compare
BCD Travel
Compare
Yatra
Compare
Country Holidays Inn & Suites
Compare
Riya Travel
Compare
CWT
Compare
Country Holidays Travel India
Compare
FCm Travel Solutions
Compare
Cox & Kings
Compare
Princess Cruises
Compare
Satguru Travels and Tour Services
Compare
Akbar Travels
Compare
Similar Jobs for you
Share an Interview