Mall Head - Elements Mall (Bangalore)

Job Summary:

We are seeking an experienced and dynamic Mall Head to oversee the operations of our shopping mall, with a specific focus on increasing footfalls, enhancing the business performance of retailers, and leveraging leasing expertise. The ideal candidate will have a proven track record of successfully managing mall operations, driving sales growth, and implementing effective marketing strategies. The candidate should reside within 5-7 kilometers from the mall to ensure prompt availability and engagement with the local community.

Key Responsibilities:

1. Footfall Enhancement:

• Develop and implement strategies to increase footfalls through innovative marketing campaigns, events, and promotions.
• Analyze footfall data and customer demographics to tailor initiatives that attract diverse customer segments.

2. Retailer Business Growth:

• Collaborate with retailers to understand their business needs and develop programs that enhance their sales performance.
• Organize training and workshops for retailers to improve their sales techniques and customer service standards.

3. Leasing Expertise:

• Oversee leasing operations, including negotiating lease agreements, identifying potential tenants, and ensuring optimal tenant mix.
• Conduct market research to understand trends and opportunities in the retail space, ensuring the mall remains competitive.

4. Operational Management:

• Manage day-to-day operations of the mall, ensuring high standards of cleanliness, safety, and customer service.
• Coordinate with various departments (security, maintenance, marketing, etc.) to ensure seamless operations.

5. Budget Management:

• Prepare and manage the malls budget, ensuring financial targets are met while optimizing operational costs.
• Monitor financial performance and implement corrective actions as necessary.

6. Community Engagement:

• Foster strong relationships with the local community, businesses, and stakeholders to promote the mall as a preferred shopping destination.
• Organize community events and initiatives that enhance the malls visibility and reputation.

7. Team Leadership:

• Lead, mentor, and develop a high-performing team, ensuring all staff are aligned with the malls goals and objectives.
• Conduct regular performance reviews and provide feedback to enhance team effectiveness.

Qualifications:

• Bachelors degree in Business Administration, Retail Management, or a related field; MBA preferred.
• Minimum of 8-10 years of experience in mall management or a similar role.
• Proven track record of increasing footfall and enhancing retailer performance.
• Strong understanding of leasing processes and retail market dynamics.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze data and make informed decisions.
• Proficiency in budget management and financial analysis.
• Resident within 5-7 kilometers of the mall.

What We Offer:

• Salary commensurate with experience, expertise and ability to handle entire Mall.
• Opportunities for professional development and growth.
• A vibrant work environment in a leading shopping destination.

Application Process:

Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and achievements to sunita.pereira@karnanibuilders.com