Technical Principal - NetSec JAPAC

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we'respect each employee as a unique individual. Knowing we all have different needs, our development and personal we'llbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits we'llbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Your Career

The Technical Principal is a senior technical leader in the JAPAC theatre and will be a member of the Palo Alto Networks Global Customer Service (GCS) Leadership Team in JAPAC responsible for leading a team of Technical Architects and liaising and providing technical leadership to GCS teams across JAPAC. This role is closely aligned with GCS Global Technical leaders and Product leaders and will bring technical expertise and consistency into the GCS JAPAC organisation.

This high visibility, high impact role is responsible for ensuring strong connection with global GCS technical leaders and team, Product teams, GCS and Technical Consulting teams across JAPAC to deliver exceptional customer outcomes. This role will act as a technical entrepreneur to create cross functional communities of practice, becoming a technical spokesperson for PANW and feeding customer feedback into the NPI process.

This position will report directly to the VP GCS in JAPAC with a dotted line into Global Technical Leaders in GCS.

Your Impact

What You Bring

Your Experience