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1 Lumina Datamatics Real Time Analyst Job
Real Time Analyst
Lumina Datamatics
posted 24d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- 2+ years of RTA Experience with hands-on experience of IEX and inContact or similar WFM tools
- Working knowledge of WFM tools like Verint, Genesys, Aspect and Calabrio etc. is an advantage.
- Excel knowledge is compulsory with working knowledge of other MS Office tools like PowerPoint, Word and Outlook.
- Complete understanding of overall operational activities including phone, email, chat, community, and social media support.
- Clear communication skills to manage client and stakeholder conversations.
- Team player as well as a skilled individual contributor.
- Ability to work on flexible schedules aimed at supporting a 24 7 operation, with the expectation that there may be either Day, Afternoon or Night shifts across all days of the week.
Qualifications:
- Any Graduate.
Salary:
- Market competitive
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Real Time Analyst roles with real interview advice
People are getting interviews at Lumina Datamatics through
People are getting interviews through
(based on 41 Lumina Datamatics interviews)
Job Portal
Walkin
Referral
Campus Placement
Recruitment Consultant
41%
20%
10%
10%
2%
17% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What Real Time Analyst at Lumina Datamatics are saying
Rating based on 1 Real Time Analyst
review
Anonymous · eCommerce Operations
in Mumbai
Likes
Team work were I gain more knowledge about work
Dislikes
Job security because of there is no other option for RTA.
Read 1 reviewReal Time Analyst salary at Lumina Datamatics
reported by
14
employees
₹3
L/yr - ₹6
L/yr
7%
less
than the average Real Time Analyst Salary in India
View more details
What Lumina Datamatics employees are saying about work life
based on 718 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Lumina Datamatics Benefits
View more benefits
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Lumina Datamatics Mumbai Office Locations
Andheri Office
Knowledge Centre, 58, Rd Number 17, Marol MIDC Industry Estate, Andheri East, Mumbai, Maharashtra 400093, India
Andheri
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Andheri Office
Jogeshwari Vikhroli Link Road, Hanuman Nagar, Rup Nagar, Goregaon, Santacruz Electronic Export Processing Zone, Andheri East, Mumbai, Maharashtra 400065, India
Andheri
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