Front Desk & Travel Desk Executive

Job Summary:

The Front Desk Executive/Office Administrator will serve as the face of the company, responsible for managing the reception area, handling incoming and outgoing correspondence, and overseeing various administrative tasks. The role involves managing visitor interactions, ensuring the smooth operation of the front desk, and maintaining confidentiality. Additionally, the individual will be responsible for data entry, document management, and overseeing housekeeping staff and office supplies.

Key Responsibilities for the role:

1. Reception and Visitor Management:

• Serve as the first point of contact for visitors, maintain the visitor register.
• Staff the reception desk during working hours and manage visitor information.

2. Inward/Outward Correspondence Management:

• Manage inward and outward correspondence, handle couriers and documents, and maintain confidentiality.

3. Office Administration:

• Oversee housekeeping, manage office supplies, and maintain filing systems.
• Ensure employees properly punch in/out and maintain related registers.

4. Data Entry and Record Keeping:

• Perform data entry tasks and update office registers and filing systems.

5. Communication Management:

• Attend phone calls, redirect them as necessary, and maintain call records.
• Facilitate communication between visitors and employees.

6. Housekeeping and Stationery Management:

• Ensure office cleanliness and manage stationery inventory.

7. Additional Responsibilities:

• Provide refreshments to guests, train office boys, manage courier dispatches, and assist in printing tasks.
• Perform other tasks as assigned by management.

Key Skills required for the role:

• Strong communication and interpersonal skills.
• Proficiency in using office software and managing data entry tasks.
• Excellent organizational and multitasking abilities.
• Ability to maintain confidentiality and handle sensitive information.
• Attention to detail and accuracy in record-keeping.

Perks & Benefits

• A competitive salary package aligned with your experience and performance.
• Access to continuous training and development programs to enhance your skills and knowledge.
• Opportunities to contribute to a growing and expanding company.
• Inclusion in a dynamic company culture that values creativity and enthusiasm.
• Career growth and development prospects.
• Potential for performance-based bonuses and incentives.
• Comprehensive health insurance and wellness programs.
• Flexible work hours.
• Monthly rewards and recognition.
• Time off on the 2nd and 4th Saturdays of each month.