Consulting Engineer- SP Routing

Key Responsibilities

• Leads the technical deliverables of Expert Care services (HTEC) and first escala1on resource for HTTS CSE s on reac1ve technical issues on assigned engagement(s).
• Collaborate with Cisco s Technical Assistance Centre (TAC), Engineering teams to resolve critical issues.
• Be the conduit between customer and other Cisco en11es (TAC/HTTS, BU, SE, DE, NCE, Escala1on etc) and work hand in hand with them for faster issue resolu1on.
• Leads RCA effort, and as well as documenta1on and presenta1on of the same to customer.

Technical Expertise

• Strong knowledge of SP rou1ng protocols such as BGP, ISIS, OSPF.
• Strong knowledge of SP technologies such as MPLS, EVPN, SR-MPLS, SRv6, LDP, RSVP TE and QoS.
• Deep understanding of OSI, TCP/IP networking, IPv4/IPv6 stack.
• Expert level knowledge & Troubleshoo1ng on Cisco SP platforms and so\ware- ASR9K, NCS, IOSXR
• Moderate to advanced knowledge of Network Automa1on and programmability, SDN transport, virtualisation.