Manager / Assistant Manager - IT

Role & responsibilities

Network Administrator: Configuring and Managing routers, switches, firewalls. Monitoring network performance and ensuring connectivity.

System Administrator: Installing, configuring, and maintaining IBM AIX, Windows, Linux, Printer, system, Laptop, Storage. Managing user accounts, permissions, and access.

Hardware and software Troubleshooting: Diagnosing and resolving hardware and software issues. Performing routine maintenance and update.

Security Management: Implementing and maintaining security protocol. Conducting regular security audits and assessments.

Backup & Recovery: Setting up and managing backup system. Developing and testing disaster recovery plans.

Virtualization: Experience with virtualization technologies (VMware, Hyper V)

Managing virtual machines and ensuring optimal performance.

Cloud services: Platforms (AWS, Azure). Deploying and Managing cloud-based resources.

IT Project Management: Planning and executing IT Projects. Co-ordinating with different teams for project Management.

Documentation: Maintaining accurate and up to date system documentation. Creating procedures and instructional documentation.

Communication & Collaboration: Collaborating with other IT professionals and departments. Communicating technical information to non-technical stakeholders.

Monitoring & Reporting: Utilizing monitoring tools to track system performance. Generating reports on system status and usage.

User Support: Providing technical support to end users. Troubleshooting issues and offering solutions.

Scripting & Automation: Scripting skills for task automation. Implementing automation for respective task.

IT Policies & Compliance: Enforcing IT policies and ensuring compliance with regulations. Keeping abreast of industry best practices and security standards. Updating with emerging technologies. Adaptable to new tools and methodologies.

*In addition to the above you may be given additional responsibilities as per business requirement and your JD can be altered at the discretion of your superiors.