Bigfix Administrator

Raksha Technologies is 25 years young, Pure Play Cyber Security System Integrator with its HQ in Chennai, with PAN India operations for Sales and Services. Focusing on Information Security Space, we have emerged as a pioneer in providing specialized end-to-end Quality Solutions to customers across India Products, Service, Training and Consultancy.

Raksha Technologies, Great Place to Work (2024-25), ISO 9001: 2015 & 27001: 2022 Certified organization, with an Employee First-One Team culture approach, is a joyous place to work for 100+colleagues with high employee retention rate. We have been recognized by key vendors and Trade Magazines in the IT Industry with 80+Awards.

We are what we repeatedly do...For making a difference, Raksha welcomes you.

We are looking for an enthusiastic BigFix Administrator who can individually manage the Configuration, Patch Management and System Administration activities.

Job Title : BigFix Administrator

Experience : 2+years

Location : Kochi, Kerala

Job Type : Full Time

Key Responsibilities:

• Perform Patch management tasks include maintaining current knowledge of available patches, deciding what patches are appropriate for particular systems, ensuring that patches are installed properly, testing systems after installation, and documenting all associated procedures.
• Able to support multiple networks.
• Ensure necessary administration tasks are completed, direct others as necessary.
• Should be proficient in Networking & Client Server architecture.
• Develop and document technical processes and procedures as needed.
• Should be proficient in Windows & Linux OS support.
• Should have good troubleshooting skills for Windows OS issues.
• Should be proficient in Linux OS support.
• Should have good troubleshooting skills.
• Experience with Linux YUM patching and Linux OS administration is preferred.
• Experience on scripting (Bash, KSH) preferred.
• Experience with SCCM and Windows OS administration is preferred (good to have)
• Test new releases of patches to ensure compatibility and minimize user impact.
• Experience on any scripting for Windows (PowerShell, VBScript, batch scripting) preferred.
• Experience working as BigFix operator.
• Knowledge of BigFix console and basic administration.
• Hands on Experience with BigFix patching support in Windows
• Experience on different BigFix modules like Inventory, BigFix Compliance a big plus.

Technical Experience:

• Should have 2+years experience in strong proficiency in Patch Management.
• Preferred to have a good understanding of BigFix relay servers
• Good to have a well understanding of Servers downtime, scheduled Jobs in BigFix
• Experience with replication configuration with Active Directory and BigFix
• Nice to have exposure in creating Power-Shell based scripts and executing through actionable scripts in BigFix
• Fixlet creation in BigFix, Multi package execution using BigFix
• Experience in developing Relevance queries & Action script in BigFix preferred
• Excellent troubleshooting skills for resolving BigFix client issues.

Professional Attributes:

• Good verbal and written communication skills to connect with customers at varying levels of the organization
• Ability to operate independently and make decisions with little direct supervision.

Key Skills: Patch Management, Basic Networking Concepts, Application Deployment, Software Distribution, System Administration, HCL BigFix, Linux Server, Windows Server, OS Upgradation, Active Directory, Scripting and Endpoint Security, Client Server model Role & responsibilities.