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Application Support Engineer

3-8 years

Coimbatore

Application Support Engineer

Accenture

posted 1mon ago

Job Description






Project Role :
Application Support Engineer




Project Role Description :
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.


Must have skills :HCL BigFix Suite



Good to have skills :
NA
Minimum



3 year(s) of experience is required



Educational Qualification :
15 years full time education


Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving software-related issues to ensure seamless operations.
Roles & Responsibilities:
  • Expected to perform independently and become an SME.
  • Required active participation/contribution in team discussions.
  • Contribute in providing solutions to work related problems.
  • Proactively identify and resolve software-related issues.
  • Collaborate with cross-functional teams to troubleshoot and resolve system problems.
  • Develop and implement software solutions to enhance system performance.
  • Provide technical support and guidance to end-users.
  • Document and maintain system configurations and troubleshooting procedures.
    Professional & Technical Skills:
  • Must To Have Skills:Proficiency in HCL BigFix Suite.
  • Strong understanding of software troubleshooting methodologies.
  • Experience in system monitoring and performance optimization.
  • Knowledge of scripting languages for automation.
  • Familiarity with ITIL framework for service management.
    Additional Information:
  • The candidate should have a minimum of 3 years of experience in HCL BigFix Suite.
  • This position is based at our Coimbatore office.
  • A 15 years full time education is required.


    Qualifications


    15 years full time education

  • Employment Type: Full Time, Permanent

    Read full job description

    Accenture Interview Questions & Tips

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    What people at Accenture are saying

    3.9
     Rating based on 40 Application Support Engineer reviews

    Likes

    Hybrid culture Good team Can get leaves when needed Salary on time. Internet reimbursement. Cab facility

    • Job security - Good
    • +1 more
    Dislikes

    Low pay below industry average. Single digit or no hikes Very slow promotion if not in development Get stuck in highly Specialised tech stack, very difficult and time consuming to try new things

    • Salary - Bad
    • +2 more
    Read 40 Application Support Engineer reviews

    Application Support Engineer salary at Accenture

    reported by 335 employees
    ₹2.1 L/yr - ₹8.5 L/yr
    14% less than the average Application Support Engineer Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 57.1k employees
    65%
    85%
    67%
    75%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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