Manager - Solutions (7-10 yrs)

Role Overview

The Manager - Solutions is a customer-facing techno-commercial role, responsible for managing the solution sales cycle in close collaboration with the Sales team. This role requires a deep understanding of Data Center technologies, cross-functional coordination, and the ability to deliver high-quality solutions that align with customer requirements.

Key Responsibilities

Customer Solutioning:

- Understand customer requirements and map them to STT GDC India's products and services.

- Own the end-to-end solutioning process, ensuring feasibility and alignment with business objectives.

Technical Solution Design & Execution:

- Collaborate with Engineering, Operations, Delivery, and Finance teams to design optimized solutions at the right price.

- Develop and analyze Single Line Diagrams (SLDs), Schematics, CFD Analysis, Breaker Discrimination Studies, and other key technical documents.

- Strong expertise in Electrical, Mechanical, Safety, and Security components of Data Centers.

- Understanding of Racks, Power Distribution, Structured Cabling, DC Partitioning, Redundancy Standards, and DC Design Best Practices.

Solution Selling & Customer Engagement:

- Deliver high-quality proposals and technical documentation, including standalone services.

- Engage in technical pre-sales discussions, articulating value propositions and differentiating STT GDC's solutions.

- Serve as a trusted advisor to customers, helping them understand the best-fit solutions.

- Maintain strong relationships with partners, OEMs, and vendors, leveraging industry insights to enhance solution offerings.

Project & Stakeholder Management:

- Own the solution throughout the sales cycle and ensure seamless handover to the delivery team.

- Support project execution during delivery phases in case of scope changes or unforeseen implementation challenges.

Desired Profile:

Education & Experience:

Qualification: Degree in Engineering

Experience: 8-10 years of relevant experience, with at least 5 years in Data Center solutions.

Technical Skills:

- In-depth knowledge of Data Center infrastructure, electrical & mechanical components, safety, and security.

- Expertise in SLDs, CFD Analysis, Power Distribution, and Data Center Partitioning.

- Strong technical understanding of DC standards, redundancies, and structured cabling.

Soft Skills:

- Passion & Energy: A proactive, "can-do" attitude to achieve team goals.

- Effective Communication & Negotiation: Ability to engage with internal and external stakeholders.

- Problem-Solving & Conflict Management: Capability to align different interests to mutual goals.

- Result-Oriented & Systematic: Strong focus on execution and attention to detail.

- People Skills & Flexibility: Ability to adapt and work effectively in dynamic environments.

- Willingness to Travel as required.

Stakeholder Engagement: Frequent interaction with Internal & External stakeholders.