Guest Relation Executive / Front Office Executive

We are looking for a Guest Relations Officer to provide high-quality service to customers.

Responsibilities

• Greet and welcome guests upon arrival, ensuring warm and friendly atmosphere.
• Provide information and assistance to guests, addressing their inquiries and resolving any issues or complaints.
• Collaborate with other departments such as Sales / CRM /Projects to ensure guest satisfaction.

Requirements and skills

• Proven experience as a Guest Relations Officer
• Familiarity with hospitality industry standards
• Proficiency in English;