Crm Executive

Roles and Responsibilities

• Manage customer relationships through CRM software, ensuring timely follow-ups and updates.
  
• Provide excellent after-sales service to customers, resolving issues promptly and efficiently.
  
• Coordinate with internal teams for product delivery, installation, and maintenance services.
  
• Develop strong communication skills to effectively handle customer queries and concerns.
  
• Maintain accurate records of customer interactions using CRM tools.